Mgr Packaging Services Operations

Operations Team Member

Plans, organizes, directs, and oversees packaging services personnel and activities across all facets of the operation as assigned, including functions related to warehousing, shipping and/or disposal, shipment recovery, research, customer support, and claims, to ensure the accomplishment of local, departmental and corporate goals and objectives.

Essential Functions

• Join our elite operations team. In this unique role, you'll help protect the company's brand and revenue while providing exceptional customer experience.
• You'll work across multiple disciplines, including: Manufacturing & Warehousing, Process Improvement (Six Sigma, Lean), Preventative Maintenance, Shipping & Disposal.

Plans, organizes, directs, and oversees packaging services personnel and activities across all facets of the operation as assigned, including functions related to warehousing, shipping and/or disposal, shipment recovery, research, customer support, and claims, to ensure the accomplishment of local, departmental and corporate goals and objectives.

Perform other duties as assigned.

Additional Skills Considered a Plus:

• Cross functional leadership
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced, dynamic environment
• Experience with process improvement methodologies (Six Sigma, Lean preferred)
• Knowledge of manufacturing or warehouse operations
• Familiarity with preventative maintenance practices
• Excellent attention to detail and organizational skills
• Ability to collaborate effectively in a small team setting

Minimum Education

Bachelor's Degree/equivalent.

Minimum Experience

Three (3) years related business experience including two (2) years experience in customer service, shipment recovery/research or a warehouse/distribution environment.

Demonstrated experience in either customer service systems, warehousing, shipment research, or claims processing. More advanced degrees may offset experience requirements. A related Master's Degree equals two (2) years experience.

Knowledge, Skills, and Abilities

Ability to handle fast paced environment, stressful customer situations and work variable shifts. Strong basic management, analytical, human relations, and excellent written/verbal communication skills.

Preferred Qualifications:

Pay Transparency: Pay: Internal Grade E26 - $6,511.62 - $10,744.16 USD Monthly 6,511.62 - 10,744.16 USD Monthly

Additional Details: Application Criteria/Deadline: To apply for this position, please upload your current resume and complete application by close of business day (5:00PM CST) on March 18, 2026.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)