Lm848: Manager Ramp Operations II

Supervise Aircraft Loading and Unloading

Supervise the loading and unloading of aircraft in the most efficient and effective manner possible, ensuring safe and efficient operations at FedEx facilities on the platform, as well as overseeing customs clearance procedures. Involves management responsibility over a team of people or specific location(s) within the business. Teams may include contractors and all categories of employees: operational, administrative, mechanical/electrical technicians, supervisors, clerical staff, professionals, and advisors. Management responsibilities include the application of disciplinary measures based on applicable policies and laws.

1. Select, train, motivate, and evaluate the subordinate staff responsible for operations on the platform, such as loading/unloading, aircraft weight and balance, ensuring compliance with company policies, procedures, standards, and local authorities (labeling, proper loading/unloading, complete and organized documentation, weight and balance, signage, etc.).
2. Control and effectively utilize human resources through planning, organizing, and scheduling activities, in order to minimize time losses and operate within the framework of capital and operating budgets.
3. Ensure that operations on the platform are carried out safely, efficiently, and effectively.
4. Ensure that maintenance and safety for aircraft are provided during their arrival and departure.
5. Supervise the marshaling of incoming and outgoing flights, as well as the proper operation of ground equipment.
6. Verify that loading/unloading procedures and weight and balance compliance are respected by the platform agents.
7. Establish and maintain a professional and cordial relationship with local airport officials, keeping them informed of changes in local legislation that may affect the business. Such changes must be communicated to local management, affected employees, and senior management.
8. Supervise flight delays, overloads, cancellations, and reroutings. Communicate promptly with the Flight Operations area regarding aircraft and related activities on the platform.

Education:

Two (2) years of college studies or equivalent.

Experience:

Five (5) years of experience in platform operations.

Skills:

• Leadership skills
• Planning and organization skills
• Judgment and decision-making capacity
• Presentation skills
• Analytical skills
• Solid basic competencies in supervision, management, and human relations
• Current driver's license with a good driving record
• Excellent written and verbal communication

If you are interested in applying, please upload a single PDF file containing the following documents:

• Current resume
• Letter of intent
• Current TOEIC test result, with a minimum score of 600 points

Note: The validity of the TOEIC test is 2 years from the date of application.

This file must be uploaded to the Workday system, in the corresponding field for the resume.

Important: Based on policy 4-15 of Career Opportunity of the LAC People Manual: "The fact that an employee does not provide complete information that clearly demonstrates that they meet the qualifications required for the advertised position may result in not being considered."

Validity of the bulletin: from September 8 to September 14, 2025.

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world's most admired and respected companies.

FedEx is consistently named among the World's most valuable and admired brands. Some of our recent awards include:

• 2020 Fortune's World Most Admired Companies (14th)
• 2019 Fortune's Best Places to Work (15th)
• 2019 Forbes's One of the "Best Employers for Diversity"
• 2020 FedEx LAC included in the GPTW's Best Workplaces in Latin America Ranking (24th)
• 2021 FedEx Mexico was included in the GPTW Ranking for the 18th consecutive year
• 2020 FedEx Mexico received the CEMEFI Certification for the 13th consecutive year endorsing FedEx as a socially responsible company
• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.