Job Position

General job description: Under general supervision completes the following activities:

Receipt, release and shipment of cargo
Provide support in the definition, review, implementation and improvement of organizational processes, operational flows and performance indicators of the sector
Issuing reports of loads in the warehouse and en route of vendors drivers with daily accountability of the operational activities and routines of the sector
Support in coordination of operational teams' activities (Handlers)
Monitoring Vendors Drivers activities
Control and handling of pending issues and returns
Monitoring of indicators and accountability to management and external customers, when necessary, prepare material and presentations, including participation in meetings with customers
May be required to perform other duties as assigned

Minimum Requirements:

Minimum Education:

Minimum Experience:

Minimum Required Skills:

Data entry, and/or general office skills
Good human relations, interpersonal, and communication skills
Clear and articulate speaking voice
Accuracy & Attention to Detail
Good Microsoft Office & PC Skills in particular Excel
Good Planning & Organizing Skills
Good Problem-Solving Skills
Basic notions of monitoring and analysis of indicators and customer service
Dynamic and creative
Ability to lift 70 lbs and to maneuver any single package weighing up to 150 lbs with appropriate equipment

Lh004: Operations Support Agent