Inc006: Agent, Air Operations

Agent Role

The role of Agent is to support Operations, lead closely on a joint express/forwarding cargo movement initiative that includes communication between operation teams of express and forwarding. This is a forwarding role not express role and will require the candidate to have experience in both warehouse and operation back office environments. The role will evolve to include additional air operations responsibilities beyond this joint express/forwarding initiative after the initial stage.

Rotation of duties between forwarding office and CFS:

• CFS duties include supervision of cargo unloading, dimension measurements and scanning, verifying load plans against freight received and making necessary load plan adjustments.
• Forwarding office duties include timely receipt of shipment detail such as pieces count, G.W. and C.W., as well as dimensions to ensure any adjustment of load plan is being carried out as soon as possible.
• Ensure operation milestones are met from shipment acceptance at CFS to actual departure.
• Assist Operations Lead in compiling KPI measurements and reports.
• Overnight duties are required.

The Company

FedEx Logistics provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.

The Philosophy

People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company.

The Culture

We honor innovation, integrity and diversity. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

The Mission

We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry.

We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!