Customer Financial Services Supervisor (ID)

Customer Financial Services Supervisor

As a Customer Financial Services Supervisor, you will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections. The role of supervisor involves providing day-to-day supervisory and/or coordination support to a team of operational and/or clerical employees, or contractors. Responsible for day-to-day completion of team tasks as well as delegated first level employee related activities, as defined by local policies. This may include day-to-day performance monitoring/management and development discussions, employee related administration, supporting initial/informal disciplinary action activities and, in the case of contractors, contract management, under the supervision of relevant management.

What you will be doing:

You will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections.

Involves providing day-to-day supervisory and/or coordination support to a team of operational and/or clerical employees, or contractors. Responsible for day-to-day completion of team tasks as well as delegated first level employee related activities, as defined by local policies. This may include day-to-day performance monitoring/management and development discussions, employee related administration, supporting initial/informal disciplinary action activities and, in the case of contractors, contract management, under the supervision of relevant management.

What do you bring with you:

Skills required - Accuracy & Attention to Detail; Microsoft Office & PC Skills; Numerical Skills; Leadership Skills; Written & Verbal Communication Skill

Languages requirement - English is mandatory and other desired languages are German, French, Italian, Spanish

What do we offer:

• Attractive compensation package

• Training to get you started and on-the-job learning opportunities

• Extensive learning resources to further develop your skills and knowledge

• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)

• Employee Assistance Program for you and your family in difficult life situations

• Employee reduced-rate shipping

• Great career opportunities

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FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.