Cloud Engineer (hybrid)

Cloud Engineer (Hybrid)

Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing critical data, news, analytics, and events for the agriculture, forest products, metals, mining, and new-generation energy markets. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 600 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Finland, and beyond.

The Role

Join the Fastmarkets Technology Team in Sofia, Bulgaria, as a Site Reliability Engineer (SRE) to contribute to our established global team of SREs across Bulgaria, the UK, and the US. This full-time role, based in our Sofia office, focuses on leveraging advanced Kubernetes and Azure best practices to deliver resilient, scalable solutions for our flagship digital platform, which provides critical data, news, and analytics to customers in commodities markets, including Metals, Forest Products, Agriculturals, and energy transition.

As an SRE, you will report to the Head of Site Reliability Engineering and collaborate with Engineers, Business Analysts, Product Developers, and Security specialists. You will tackle complex business challenges, enhance customer experiences, and drive operational excellence with a positive attitude and a commitment to eliminating technical debt. Our technical stack is Azure cloud-first, and we use GitHub Enterprise for source control and CI/CD pipelines, embracing cutting-edge technologies to drive innovation.

Principal Accountabilities

• Design, manage, and optimize Azure cloud infrastructure using Azure best practices for scalability, resilience, and cost efficiency.
• Architect and maintain advanced Kubernetes clusters (e.g., Azure Kubernetes Service - AKS) for container orchestration, ensuring high availability, auto-scaling, and fault tolerance.
• Implement and manage automated deployment pipelines using GitHub Enterprise for seamless, secure software delivery.
• Deploy and configure the Grafana stack (e.g., Prometheus, Grafana, Loki) for monitoring and observability to ensure end-to-end visibility and optimal user experience.
• Manage development tools to support scalable, reliable software development processes.

Collaboration and Leadership:

• Actively participate in Agile ceremonies, including backlog refinement, sprint planning, and retrospectives, ensuring alignment with team and business goals.
• Contribute to architectural designs and technical documentation, collaborating with stakeholders to create robust, scalable solutions.
• Engage in team meetings, stand-ups, and cross-functional discussions across Bulgaria, the UK, and the US, bringing innovative ideas and a positive attitude.
• Collaborate with engineers, product teams, and stakeholders to align technical solutions with business objectives, fostering a culture of excellence.
• Document processes, create user guides, and share knowledge on integrated tools and scripts.
• Proactively identify and address technical debt, advocating for improvements and modern methodologies in Kubernetes and Azure.

Knowledge, Experience, and Skills

We seek talented, dynamic individuals with diverse backgrounds, united by our mission to provide the world's leading price reporting, events, and intelligence service for commodities markets. Fastmarkets is an equal opportunities employer, committed to fostering an inclusive workplace where everyone can contribute meaningfully.

• Advanced Kubernetes expertise: Proven experience designing, deploying, and managing production-grade Kubernetes clusters (e.g., AKS, EKS, or GKE), with knowledge of Helm and cluster autoscaling.
• Azure expertise: Deep understanding of Azure services (e.g., AKS, Virtual Networks) and adherence to Azure Well-Architected Framework and best practices.
• Experience with configuration management tools (e.g., Terraform, Ansible) for infrastructure as code.
• Solid understanding of DevOps principles, with experience using GitHub Enterprise for source control and CI/CD pipelines.
• Knowledge of container technologies (e.g., Docker).
• Familiarity with networking concepts (e.g., TCP/IP, DNS, firewalls, load balancing) and the Grafana stack (e.g., Prometheus, Grafana, Loki) for monitoring.
• Strong adherence to Agile methodology, with experience in backlog refinement and creating architectural designs.
• Strong communication skills in English, with the ability to write clear documentation and collaborate effectively across global teams.
• Positive attitude, with a proactive drive to eliminate technical debt and a commitment to striving for excellence.
• Collaborative mindset and customer-focused approach, with a passion for solving complex challenges.

Nice-to-Have:

• Strong Linux and Windows administration skills
• Proficiency in scripting languages like Bash, PowerShell, or Python
• Familiarity with cost optimization in Azure cloud environments
• Knowledge of chaos engineering principles for resilience testing
• Understanding of database administration (e.g., SQL, NoSQL) in Azure
• Exposure to compliance frameworks like GDPR or SOC2
• Experience with Go programming language

If you're excited about the role but your experience, skills, or qualifications don't perfectly align, we encourage you to apply anyway.