Onsite 3PL Operations Partner, Part - time (temporary / Seasonal / Peak Season)

Onsite 3PL Operations Partner, Part-Time (Temporary / Seasonal / Peak Season)

Faherty Brand is seeking a hands-on, detail-oriented Temporary Onsite 3PL Operations Manager to support and oversee day-to-day operations at our 3PL distribution center during the peak holiday season. This role serves as the primary onsite liaison between Faherty Brand and our 3PL partner's leadership team, ensuring flawless order fulfillment, operational alignment, and adherence to service-level expectations across all business channels including e-commerce, retail replenishment, and wholesale.

The ideal candidate brings a strong background in logistics or warehouse operations, thrives in fast-paced environments, and is capable of managing real-time challenges with a solutions-first mindset. This role is critical to maintaining high operational standards, inventory accuracy, and clear communication between internal teams and our external 3PL provider.

Daily Operations Oversight

• Monitor daily fulfillment workflows including pick, pack, ship, receiving, and returns to ensure accuracy, timeliness, and SLA compliance.
• Manage workload prioritization across multiple fulfillment channels based on business impact, order volume, and delivery timelines.
• Ensure all activities align with Faherty's operational standards, safety policies, and quality control expectations.

Performance and KPI Management

• Track and analyze daily and weekly operational KPIs such as order accuracy, on-time shipments, and throughput volume.
• Partner with 3PL leadership to identify bottlenecks and implement corrective actions that improve efficiency and reduce cost.
• Report fulfillment performance trends and insights to the Faherty's Operations teams.

Communication and Coordination

• Act as the primary onsite point of contact between Faherty HQ and 3PL management and staff.
• Facilitate clear and timely communication regarding order flow, staffing, system issues, and volume fluctuations.
• Provide daily and weekly performance reports to Faherty's Operations teams, highlighting areas of deficiency and resolution plans as needed.

Issue Resolution and Continuous Improvement

• Proactively identify and resolve operational issues such as output bottlenecks, delayed shipments, mispicks, or WMS-related errors.
• Escalate and drive root-cause analysis with the appropriate teams to prevent recurrence.
• Recommend short-term process improvements and best practices that enhance peak season throughput and service quality.
• Facilitating efficient inbound and outbound floor flow during peak volume, including mapping out proper staging areas for potential pack & holds.

What You'll Have

• 3 to 5 years of experience in fulfillment, warehouse operations, logistics, or supply chain management; 3PL experience required.
• Proven ability to oversee and optimize daily warehouse operations in a high-volume environment. As well as extensive knowledge of warehousing best practices and standards.
• Strong working knowledge of Warehouse Management Systems (WMS) and Order Management Systems (OMS); familiarity with Shopify, NetSuite, or similar platforms a plus.
• Proficient in Microsoft Excel and data analysis for performance reporting.
• Excellent communication and interpersonal skills to manage cross-functional stakeholders and 3PL personnel.
• Calm, proactive, and solutions-oriented under pressure.
• Highly organized with keen attention to detail and a strong sense of ownership.
• Team-oriented, collaborative, and adaptable to shifting priorities during high-volume periods.
• Comfortable working independently with limited supervision.
• Physical Requirement: Ability to stand, walk, and move within a warehouse environment for extended periods.
• Physical Requirement: Ability to lift up to 25 lbs as needed.

Availability

• Must be available to work onsite full-time at the Columbus, OH facility for the duration of the peak season (November-December and tapering off in early January).
• Flexibility for extended hours and occasional weekends as business needs require.

We aim to pay competitively for our size and industry. The hourly rate range for this position is $40.00 - $45.00 USD per hour, but we will consider location, skill level and experience to determine the final offer.

Location: Columbus, Ohio (Faherty Brand Distribution Center)

Why Us You Ask!

• Health benefits
• 401(K) Plan with company match
• Incentives Program
• Commuter Options/Benefits
• Generous employee discount

A bit about us: Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family-run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites that will bring you joy to wear.

We feel a deep responsibility to do things differently: to promise comfort without compromising quality. To hold ourselves to a higher standard with a lower environmental impact. To leave the world a better place than we found it.

We recognize the impact the fashion industry has on the world, and we're dedicated to learning how to be better stewards of the planet. We believe the power of conversation and connection can make real change, and we're committed to supporting people and organizations doing work that we believe in.

Our passionate leadership team comes from different backgrounds but share a singular goal: to deliver on our promise of comfort and craftsmanship. To work side-by-side in a collaborative, energetic, and creative environment every day, like the family we are.

We welcome everyone — and we mean everyone. We believe a diversity of viewpoints, experiences, and backgrounds only serve to make our team stronger, which is why we strongly encourage those from historically and systemically marginalized communities to apply: BIPOC, women, and people in the LGBTQIA+ community, to name a few. We strive to lead consciously, bravely, and inclusively — and to reflect those values in our work. Employees should embody the five core values of the Faherty team:

1. Always Innovate, constantly seeking creative ways to improve and drive forward.
2. Bring Day One passion, energy, and grit to every challenge, iterating relentlessly to exceed expectations.
3. Move forward as one with a shared purpose, All Together, fostering inclusivity and collaboration across teams.
4. Harness the Power of Positivity, even when things get tough we're leading with optimism and resilience in every interaction with our team, customers, and communities.
5. Deliver with a Timeless focus, ensuring quality and long-term impact in all efforts.

Remain compassionate. Stay focused. Seek joy. Let's make the world a better place!