Flagship Sales Associate, Part - time - Prince Street

Flagship Sales Associate, Part-Time - Prince Street

New York, New York, United States

Spread good vibes and make every client feel at home. As a Sales Associate at our SoHo Flagship, you are at the heart of the Faherty experience — the first smile, the thoughtful recommendation, the genuine connection that turns a first-time visitor into a lifelong client. You will bring passion for the brand, a natural curiosity about people, and a commitment to delivering a warm, elevated shopping experience every single day. Whether you're guiding a client through a full wardrobe build, sharing the story behind a fabric, or following up with a personal note, you'll play a meaningful role in building the kind of relationships that define Faherty.

What You'll Do:

Client Engagement & Service Excellence

• Create meaningful, one-on-one connections with every client through thoughtful discovery, active listening, and genuine curiosity, ensuring each interaction feels intentional and personal.
• Consistently deliver a high standard of service, anticipating client needs and creating an environment that feels warm, welcoming, and effortlessly elevated.
• Process in-store sales, returns, and exchanges with efficiency and care.

Sales Performance & Outfitting

• Take ownership of personal sales goals, contributing to overall store performance through consistent, high-quality selling behaviors and a strong sense of accountability.
• Utilize styling and outfitting techniques to inspire multiple-unit purchases, helping clients build complete wardrobes rather than single-item transactions.
• Develop and maintain a deep understanding of product — including fabrications, fit, and versatility — to confidently guide clients and enhance their shopping experience.

Clienteling & Long-Term Relationship Building

• Capture meaningful client insights within the clienteling platform, ensuring each profile is detailed and actionable to support personalized outreach.
• Participate in outreach and follow-up efforts, contributing to client retention, repeat business, and overall store performance.
• Maintain up-to-date client information, requests, and product feedback to support a seamless, personalized experience across visits.

Operations

Support Store Operations

• Assist with opening and closing procedures, cash handling, and day-to-day operational tasks as needed.
• Utilize available resources consistently and effectively to support a smooth store environment.
• Partner with the team on supply and replenishment needs, communicating any opportunities to leadership.

Visuals

Floor Standards & Brand Storytelling

• Maintain strong floor presence by ensuring product is well-presented, organized, replenished, and ready for selling at all times.
• Serve as a brand ambassador, embodying the lifestyle, aesthetic, and values of Faherty Brand in every client interaction and through a polished personal presentation.
• Bring product to life through compelling storytelling and a strong understanding of styling and the Faherty lifestyle.
• Support seasonal floor moves and visual updates in partnership with the team.

People

Team Collaboration & Flagship Mindset

• Work closely with peers and leadership to support daily business needs, sharing knowledge, energy, and accountability to achieve collective goals.
• Operate with a heightened sense of ownership and awareness, recognizing the visibility and impact of a flagship location and consistently delivering at that level.
• Contribute to a positive, inclusive team culture that embodies the Faherty Brand values and makes everyone — clients and teammates alike — feel welcomed and valued.

Physical Requirements

• Available when we are open for business, including evenings, weekends, and peak traffic periods.
• Able to stand and walk for the duration of a shift and maneuver the sales floor and back-of-house areas effectively.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, kneeling, and moving around regularly to execute visual standards and organize inventory.
• Capacity to work in a fast-paced environment, pivoting quickly between guest service, administration, and physical inventory processing.

What You'll Have:

• Previous experience in a client-facing retail or hospitality environment, with a strong interest in styling, sales, and relationship-building.
• A genuine passion for people and an authentic, curious approach to client connection.
• Strong product and styling sensibility, with the ability to confidently guide clients through outfitting and wardrobing.
• A strong sense of personal accountability — consistently demonstrating initiative, reliability, and a desire to contribute to overall store success.
• Adept with technology and apps, including but not limited to Google Suites and clienteling platforms.
• Strong communication skills with the ability to engage warmly and effectively across clients, peers, and leadership.
• Passionate about contributing to a brand with purpose and demonstrating advocacy through business.

Why Us You Ask!

• Health benefits
• 401(K) Plan with company match
• Incentives Program
• Commuter Options/Benefits
• Generous employee discount

If you are a California resident, please review the additional privacy disclosures available in our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA") in our Notice to California Residents.

A Bit About Us:

Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family-run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites that will bring you joy to wear.

We feel a deep responsibility to do things differently: to promise comfort without compromising quality. To hold ourselves to a higher standard with a lower environmental impact. To leave the world a better place than we found it.

We recognize the impact the fashion industry has on the world, and we're dedicated to learning how to be better stewards of the planet. We believe the power of conversation and connection can make real change, and we're committed to supporting people and organizations doing work that we believe in.

Our passionate leadership team comes from different backgrounds but share a singular goal: to deliver on our promise of comfort and craftsmanship. To work side-by-side in a collaborative, energetic, and creative environment every day, like the family we are.

We welcome everyone — and we mean everyone. We believe a diversity of viewpoints, experiences, and backgrounds only serve to make our team stronger, which is why we strongly encourage those from historically and systemically marginalized communities to apply: BIPOC, women, and people in the LGBTQIA+ community, to name a few. We strive to lead consciously, bravely, and inclusively — and to reflect those values in our work. Employees should embody the five core values of the Faherty team:

Always Innovate

Day One Mentality

All Together

Power of Positivity

Timeless

Remain compassionate. Stay focused. Seek joy. Let's make the world a better place.

New York City locations

New York City Pay

$20 - $22 USD