Customer Service And Sales Support Italia Intern.

FAAC Technologies Internship Opportunity

FAAC Technologies is a global leader in access and parking automation solutions, with over 3,800 employees in 31 countries across 5 continents. With headquarters in Bologna, Italy, and founded in 1965, we design innovative systems that simplify and secure the movement of people and vehicles—whether it's automatic gates, access control, doors, or smart parking solutions. Our two main business areas, Access Solutions and Parking Solutions, serve customers worldwide with a constant commitment to quality, innovation, and service.

Here, your ideas open doors. Your talent opens opportunities and, together, we open worlds.

The Role

FAAC Technologies is looking for an intern to join the Customer Service and Sales Support team in Italy for a 6-month period at our headquarters in Zola Predosa, Bologna. Main responsibilities include:

• Providing support to internal and external customers in all relevant operations
• Collaborating with colleagues to enable effective management of internal and external customer needs
• Participating in the entry of sales orders and related shipment monitoring
• Supporting in the verification of the customer's accounting position
• Participating in the entry and resolution of market non-conformities and returns
• Providing assistance in the creation of customer-related data records
• Sending Customer Service & Sales Support communications
• Sending electronic contracts to customers
• Digital and/or paper archiving
• Supporting in the management of first-level promotions and SAP data entry
• Participating in the verification and control of CSA contract documents – Door Centers – Agencies
• Supporting in the management of common mailboxes

What do you need to succeed in this position?

• Secondary school diploma or a three-year degree
• Previous experience in Customer Service or Commercial areas
• Excellent knowledge of the Office package
• Strong customer orientation and relational skills
• Teamwork and flexibility

Time to unlock new opportunities? Join us and open the door to your future! At FAAC Technologies, our commitment to equality and inclusion reflects our intention to cultivate a work environment that acknowledges and values the uniqueness of each individual and embraces diversity in all its forms. The position is open to candidates from all backgrounds, regardless of ethnicity, gender (Law 903/77), sexual orientation, or disability. Apply now and help us create a workplace where everyone feels valued and included.