TS - Talent Ops - Oceania Employee Relations - Senior Associate

TS - Talent Ops - Oceania Employee Relations - Senior Associate

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Job Title: Employee Relations Administrator – Oceania

Function: GDS-CBS Skill Level: Experienced Rank: Senior Associate

Sub Function: Talent Services Reports to: Employee Relations Coordinator (Supervising Associate - 64)

Job Summary:

Talent Services (TS) is a core service line within the Global Delivery Services organization, providing multiple HR support services including Recruitment support, Onboarding support, People Data Administration, Learning Administration, Cross Border Travel, Global Mobility and Performance Management support to EY member firms. TS provides services to country, sub-area, area and global people teams and other EY stakeholders involved in HR, L&D and recruiting transactions and associated administration, reporting and people infrastructure. These services are delivered from our centres in Buenos Aires, Argentina; Kerala and Bangalore, India; Wroclaw, Poland; and Manila, Philippines. TS team delivers consistent, high-quality and operationally efficient HR transactional services to EY through a globally efficient and effective network of GDS centres.

Talent Services provides service offerings for respective functions where the extended delivery model is used along with high-quality skills and competencies delivered virtually. This is across service lines and regions – delivering non-repetitive project-based work through skilled, agile teams. The team in TS is an extension of the regional talent teams and will cover operational/non-transnational scope.

Talent Operations TS supports a specific Region and acts as part of the extended Region Talent Enablement team. The team works in a fully integrated way with onshore colleagues participating in meetings, projects and planning activities as part of one team. The Team supports the region in performing operational and administrative tasks to allow the onshore team to focus on consultative and strategic activities based on the priorities of the Region.

This role will directly work with the Oceania Employee Relations Team, provide support to the Employee Relations Coordinator, and be responsible for the delivery of critical activities and tasks involved in supporting employee relations (ER) case administration, data entry and record keeping, and support for team operations. Support will be required on other tasks and projects as required. Should have a professional attitude to deal with highly confidential and sensitive information. Ensure compliance with Data Privacy and Protection within local, regional, and global guidelines. Adapt to a constantly changing legal framework and growing business environment. Shift: Aligned to the shift timings/schedule of Oceania

Essential Functions of the Job:

Responsibilities:

ER Case Management Administration and Support

Work closely with the employee relations case managers to provide support for case management administration tasks to ensure timely support and guidance is provided to the business.

Data Entry and Record Keeping

Team Operations Support

Additional Duties

Knowledge and Skills Requirements:

Education:

Experience:

Note: This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary depending on the particular geographic location of the job and/or the manager. Further, the job description is subject to change at the discretion of management.

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