Technical Leader Servicenow F/H - Lyon

Technical Leader ServiceNow F/H - Lyon

Location: Lyon

Salary: Competitive

Job description:

Chez EY, we are "All in" for shaping your future with confidence. Together, we will guide your career according to your aspirations. Join EY and contribute to building a better world.

Our Opportunity:

The Technology Strategy & Transformation team supports large organizations in defining and implementing their technology strategy. It intervenes on various topics such as digital transformation, IT architecture, CIO Advisory, or the management of complex programs. With a dual business and technological expertise, it proposes innovative and tailored solutions to its clients' challenges.

Your main responsibilities:

o Validating technical choices in line with the company's ServiceNow strategy, while defining and documenting development, configuration, and integration standards.

o Ensuring the performance, security, and maintainability of implemented solutions, by conducting code reviews and ensuring compliance with best practices (ATF, update sets, flow designer…).

o Supervising and coaching ServiceNow developers, being the technical reference to solve complex issues.

o Ensuring the consistency, reusability of developments, and contributing to the reduction of technical debt.

o Translating business needs into robust technical solutions, collaborating with architects and project managers, and clearly communicating technical impacts and constraints.

Your skills to succeed:

o In-depth knowledge of the ServiceNow platform (ITSM, HRSD, SPM, CMDB, CSM…) and technical expertise on key tools such as JavaScript, Glide API, Flow Designer, Service Portal, and Integration Hub.

o Proven experience in system integration via REST, SOAP, and MID Server.

o Natural leadership with a strong team spirit, ability to simplify technical concepts for non-technical profiles.

o Pedagogical sense, a taste for mentoring and supporting teams in their skill development.

o Autonomy, proactivity, and the ability to propose relevant and innovative solutions.

What we are looking for:

o 5 to 8 years of minimum experience on ServiceNow (with a large part in technical development).

o Experience in technical team leadership.

o Desired certifications: ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS) on one or more modules (ITSM, CSM, SPM, HRSD, FSM, WSD…), Certified Application Developer (CAD).

o Technical English required.

What we offer you:

· The development of your skills and unique experiences in a diverse and inclusive work environment.

· A flexible working environment #Smartworking@EY

· The opportunity to discover other cultures by working with globally connected teams and through our international mobility programs #Mobility4U.

· A comprehensive package: an annual discretionary bonus, a participation premium, RTT, an advantageous health insurance, a restaurant card, reimbursement of your public transport subscription up to 75% or financial assistance for purchasing a bicycle.

· Many other benefits: recruitment bonuses, a sports subscription Wellpass at a preferential rate, free admission to the Louvre and Eugène-Delacroix museums, privileged access to the Paris Opera..

Are you ready to shape your future with confidence? Apply today.

Recruitment process:

The recruitment process consists of several interviews (HR and business). The interviews can be conducted remotely and in person. They allow to discuss your background, evaluate your skills, and answer your questions.

In the context of its Inclusion policy, EY studies, on an equal basis of competence, all applications including those from people with disabilities.

EY is committed to creating value for its clients, employees, society, and the planet, while strengthening confidence in financial markets. Through data, artificial intelligence, and advanced technologies, the teams help clients shape the future with confidence and develop solutions for today's and tomorrow's challenges. The EY teams intervene in audit, consulting, taxation, strategy, and transactions. With sector expertise, a multidisciplinary network connected globally and diverse ecosystem partners, the EY teams intervene in more than 150 countries and territories.