Servicenow SPM Developer - Strategic Portfolio Management

ServiceNow SPM Developer - Strategic Portfolio Management

Location: Toronto Other locations: Primary Location Only Salary: Competitive Date: 28 Apr 2026

Job Description

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity EY is seeking a ServiceNow Strategic Portfolio Management (SPM) Developer to support the design, development, and enhancement of enterprise portfolio, program, and project management solutions on the ServiceNow platform. This role is ideal for a technically strong ServiceNow professional who enjoys building scalable SPM capabilities that enable better investment decisions, delivery transparency, and business outcomes.

Your key responsibilities:

• Configure and develop ServiceNow SPM modules including Demand Management, Project & Program Management, Resource Management, and Portfolio Planning
• Build and maintain workflows using Flow Designer, business rules, client scripts, UI policies, and custom tables
• Develop dashboards, reports, and KPIs for portfolio health, financial tracking, and resource capacity
• Collaborate with functional consultants and BPCs to translate requirements into technical solutions
• Support integrations between SPM and ITSM, HR, and financial systems
• Participate in release management, testing, upgrades, and platform governance activities

Skills and attributes for success:

• Strong hands-on ServiceNow development experience with SPM / PPM modules
• Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow data model
• Solid understanding of project, portfolio, and resource management concepts
• Experience working within Agile or SAFe delivery models
• Strong problem-solving skills and attention to detail
• Ideally, you'll also have ServiceNow CSA and CIS – Strategic Portfolio Management certifications
• Experience integrating ServiceNow with ERP or financial systems
• Prior experience in consulting or managed services environments
• Exposure to ITSM or HR modules on ServiceNow

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

Inclusiveness at EY Inclusiveness is the heart of who we are and how we work. We're committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation.