Associate Analyst - Service Line Quality

Associate Analyst- Service Line Quality

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

This is a role that requires incumbent to own & execute a variety of global processes related to compliance monitoring of engagements across Service Lines on Legal & Regulatory requirements & EY Policy requirements. The candidate should be comfortable working in an unstructured & complex environment requiring out of the box thinking, logical reasoning, sound verbal & written communication skills, ability to make prompt yet well-informed decisions.

The Service Line Quality enablement teams play a crucial role in facilitating the Annual Quality Reviews. Our primary responsibilities include generating reports and aiding the analysis conducted by the Global Service Line Quality Leadership. This is a great opportunity to be part of a leading firm whilst being instrumental in contributing to strengthening of quality framework of the firm. Associates are expected to develop a range of skills and qualities that will help them contribute effectively to their teams and grow professionally.

Your key responsibilities include:

• Execute the process tasks across all areas/regions effectively and efficiently.
• Learn and become proficient in various EY tools, technologies, and databases to perform validations supporting the quality review process.
• Take initiatives to bring in process efficiencies as you gain experience in the process.
• Participate actively in team meetings and contribute ideas for process improvement.
• Deliver ad hoc process activities as assigned, ensuring quality and timeliness.
• Manage process deadlines to prevent client escalations by consistently delivering high-quality work on time.
• Willingness to collaborate and work effectively within diverse teams.
• Managing time effectively to meet deadlines and balance multiple tasks.

Client Management:

Understanding the importance of delivering high-quality service to clients. The ability to communicate clearly and professionally with clients.

Skills and Attributes for Success:

• Excellent written and oral communication skills.
• Highly responsive, task-driven, accountable, and curious.
• Strong analytical thinking and decision-making abilities.
• Ability to perform a self-review of results before submission to project managers.
• Proficiency in MS Office tools, including Excel, PowerPoint, and Word.
• Strong team player with the ability to foster teamwork among others.
• Upholds the highest standard of ethics, integrity, and values.
• Highly motivated with the capability to perform on multiple projects.
• Effective planning and organization skills to manage own workload.

To qualify for the role, you must have:

• MBA or equivalent post-graduate degree from a reputed institute
• At least 1 year of professional experience
• Exposure of handling international customers/client interaction

Technologies and Tools:

Experience in MS office suites like Microsoft 365, MS excel, PowerPoint

What We Offer:

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We serve Service Line Quality teams globally and play a vital role in identifying & mitigating Legal & Regulatory and EY policy risk in EY. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.

• Continuous Learning: You'll develop the mindset and skills to navigate whatever comes next
• Success As Defined By You: We'll provide tools and flexibility, so you can make a meaningful impact
• Transformative Leadership: We'll give you the insights, coaching and confidence to be the leader the world needs
• Diverse and Inclusive Culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.