Account Support Associate - Riyadh (KSA Nationals Only)

Account Support Associate - Riyadh (KSA Nationals Only)

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The opportunity

As an Account Support Associate (ASA), you'll be a key member of our Business Support Services (BSS) team. The ASA program supports a wide range of service lines (Assurance, Consulting, Tax, Strategy and Transactions), making this a great place to gain exposure to new skills and progress your career. You will work directly with high-level client-serving professionals (partners/principals, executive directors, senior managers and managers) to drive project management and engagement coordination for EY's key account client-serving teams. You will drive efficiencies for the account teams and reduce time to provide services to clients, with a focus on maintaining the applicable professional standards.

Your key responsibilities

• Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously advance service delivery
• Act as the knowledge manager for the engagement team, managing internal databases and/or portals designed to facilitate global team communications and coordination of go-to-market strategy
• Take complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members to resolve any issues that arise
• Collaborate with the account team, business development and resource management teams to achieve team goals
• Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval and other regulatory requirements

Skills and attributes for success

• Minimum of 1–2 years of experience in account or project management, customer service, or a related support role
• A degree in Business Administration, Marketing, Communication, or a related field is preferred
• Proficiency in Microsoft Office Suite
• Excellent verbal and written communication skills to interact effectively with clients and team members
• Strong analytical and problem-solving abilities to address challenges proactively
• High attention to detail with the ability to manage multiple tasks accurately
• Strong organizational and time management skills to handle a high volume of work efficiently
• Client-focused mindset with a commitment to delivering exceptional service and building long-term relationships
• Collaborative team player with the ability to work effectively in a team environment

What we offer

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

Are you ready to shape your future with confidence? Apply today.