Sales Associate

Phoenix Retail Job Opportunity

PHOENIX Retail, LLC operates the Express and Bonobos brands worldwide. Express focuses on modern, confident, and effortless style for work, everyday, or special occasions. Bonobos is known for exceptional fit and an innovative retail model. Customers can experience these brands in over 400 Express retail and outlet stores, 50 Bonobos Guideshops, and online at express.com and bonobos.com.

Potomac Mills Store

Responsibilities include providing a great in-store shopping experience for customers and assisting with tasks such as stocking, cleaning, and folding merchandise.

Key Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
• Follow company policies and procedures to ensure safety.
• Assist with product launch changes according to company SOP.
• Provide a great customer experience.
• Process transactions quickly and accurately.
• Resolve customer service-related issues and communicate with Store Management.
• Drive credit and loyalty member programs.
• Perform other essential functions as directed by your supervisor.

Required Experience & Qualifications

• Education: High School or Equivalent
• Years of Experience: 0-2 of relevant job experience - minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends, and non-business hours
• Meets physical requirements

Critical Skills & Attributes

• Previous retail experience preferred
• Customer service skills and ability to interact with customers
• Strong verbal and written communication skills
• Demonstrated collaborative skills and ability to work well within a team

Benefits and Compensation

PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:

• Medical, pharmacy, dental, and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads

For part-time associates, PHOENIX partners with LIG Solutions to help obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life insurance, and more. Part-time associates may also receive paid sick leave, public health emergency leave, and participate in the 401(k) and Roth 401(k) with Company match. They are also eligible for an Express merchandise discount, participate in the Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills, and experience of the candidate.

Closing

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring, or any other terms and conditions of employment on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.