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Senior Site Reliability Engineer - Remote Eligible

Build automated observability solutions to ensure platform reliability and incident response readiness
Heredia Province, Costa Rica
Senior
2 months ago
Experian

Experian

Provides global credit reporting, data analytics, and decisioning services to help businesses and consumers manage credit risk and financial health.

Senior Site Reliability Engineer

Experian® Software Solutions (ESS) empowers businesses to make smarter decisions by integrating predictive data, analytics, AI and modern software. Our flagship product, PowerCurve, delivers the best decisioning across the customer lifecycle—from acquisition to collections, fraud detection, and identity resolution. With a growing cloud-based platform, ESS is transforming how global enterprises in finance, telecom, and other sectors use data and AI to drive performance.

Maintain high availability and reliability of the Ascend One Platform. Lead incident response, coordinate teams, and conduct blameless postmortems. Build monitoring, alerting, and observability solutions. Automate manual processes and collaborate on resilient system design. Promote SRE best practices, mentor junior engineers, and support on-call rotations.

Preferred Qualifications

  • Experience with large-scale Kubernetes platforms
  • Strong incident management and root cause analysis across infrastructure layers
  • Knowledge of security compliance and threat mitigation
  • Familiarity with Jenkins (CI/CD) and Terraform (IaC)
  • Comfortable working across time zones and cultures

Qualifications

  • kubernetes
  • jenkins
  • CI/CD
  • DevOps
  • Linux
  • Amazon Web Services

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

  • This is a fully remote job opportunity.
  • Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Workâ„¢ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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Senior Site Reliability Engineer - Remote Eligible
Heredia Province, Costa Rica
Engineering
About Experian
Provides global credit reporting, data analytics, and decisioning services to help businesses and consumers manage credit risk and financial health.