Senior Account Manager

Senior Account Manager

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

Job Description

Main responsibility:

To achieve revenue targets through the retention and growth of existing customers (typically tier 3 and new markets). Is field based.

Sales:

Achieve a total revenue target and a new business target (Ranges from EU700k - £1.8m IYR, EU200k - EU500k ACV) - Identify key contacts within existing accounts; cross selling and upselling accordingly - Develop and maintain account plan to support revenue goals and objectives - Build and implement an effective contact strategy

Processes:

Understand Experian's proposition and be able to articulate this in the context of the client/s requirements. Have broad knowledge of the market we operate in and our competitors

Client:

Forecast accurately and consistently on a monthly basis and effectively manage client debt

Operational:

Ensure all KPIs surrounding client contact, retention, and growth are met.

Customer:

Actively contribute to a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything we do. - Ensure that good client / consumer outcomes are at the centre of all operational activity and decision making. - Deliver great clients and consumers service and seek to exceed client / consumer expectations.

Regulatory, Governance and Control:

Adhere to all regulatory requirements within role responsibility and escalate issues quickly. - Pro-actively identify risks and make recommendation to mitigate these. - Understand and adhere to specific regulatory obligations and company policies and procedures.

Performance Management:

Understand and participate in Elevate Performance ensuring stretching personal objectives, a personal development plan and regular self and team feedback. - Comply with the Training and Competency requirements and complete required training in a timely manner.

Qualifications

Knowledge, Skills and Experience:

Drive, determination and the ability to self-motivate - Ability to build and sustain effective business relationships - Fluency in data, analytics and business process management - Proven ability to articulate complex propositions in terms of business value - Excellent commercial acumen and negotiation skills - Outstanding networking and communication skills - Strong written communication -Spanish/English C1

Additional Information

Experian is committed to diversity and all external recruitment will support the achievement of our Employment Equity goals. Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act. Experian takes data privacy seriously. By submitting your CV and applying for this position, you agree that you have read and accept the Recruitment Privacy Notice which sets out how we process the personal information that you share with us.

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