Associate Account Manager, UK, Vacation Rentals, Owner (english Speaking)

Associate Account Manager - Partner Success

Here at Expedia we're in the business of building memories. We never stand still, we're growing to help our customers and partners bring the world within reach and our Partner Success Managers are imperative to making this a reality!

If you'd like to join the world's travel platform and impact the lives of millions of people in a significant way then let's talk! We might have the right opportunity for you, if not right now then maybe in the future.

We are always on the lookout for Partner Success Managers with fluent English that help vacation rental owners to optimize client performance so if you speak English and have experience in sales, submit your application to join our Talent Community!

What you'll do:

• Partner Success Managers primary responsibility is to ensure that our UK owner inventory is competitive, attractive, and relevant for Vrbo's fast-growing global traveler base.
• You will work hand-in-hand with UK Property Owners to improve performance by coaching and influencing partners to take actions to improve booking conversions.
• You will consistently exceed the mark on metrics.
• You will establish performance goals with partners, developing action plans and securing commitment for adoption/usage.
• You optimize content, rate, and availability to maximize booking conversion.
• You educate partners on the self-service features available on Vrbo and you promote relevant products to existing customers or prospects.
• You develop and sustain strong customer relationships by providing relevant data insight and direction.
• You stay ahead of key demand/supply indicators, economic data, trends, and competitive information within the designated strategic market.

Who you are:

• You are an English speaker.
• You have proven experience in sales (account management and/or business development).
• Proficient in Microsoft Office, especially Microsoft Excel.
• Knowledge of Salesforce and Tableau is a plus.
• You are excellent at relationship management and you are a great communicator; you work well with cross-functional teams.
• You demonstrate a "partner-first" attitude and build situations that bring value.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team.

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