Associate Account Manager - Egypt & Levant

Associate Account Manager - Egypt & Levant

Travel Partnerships and Advertising helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.

The Associate Account Manager's primary responsibility in their assigned territory is to initiate, develop and maintain a high-quality portfolio of hotel products (i.e. relevant, attractive and competitive) for Expedia's fast-growing global customer base. In doing so, Associate Account Managers will also continuously work with their hotel partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia Group's unique data insights, marketing, distribution and revenue management toolset.

This role focuses on the core of the Market Management's team responsibility, which is to ensure that Expedia's brands' global customers always find the most suitable hotel for their dream trip wherever they want to go and that our hotel partners can effectively, and efficiently and throughout the year, reach Expedia's unique breadth of global traveler's demand.

What you'll do:

• Build and progressively expand their portfolio of local hotel partners by introducing prospective high potential partners to Expedia's global value proposition and facilitating their onboarding process
• Develop and sustain strong partner relationships by providing relevant data insights and superior consulting services to hotel partners (revenue management advice, marketing opportunities on the Expedia marketplace)
• Ensure that their partner hotels' product (content, rates and availability) is consistently optimized and competitive on the Expedia sites to maximize customer conversion
• Secure additional inventory over high demand and compression periods to satisfy customers' pressing needs
• Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands' merchandising and marketing efforts.
• Continuously promote to and develop hotel partners' high engagement with Expedia's full suite of:
• Unique market insights (partner reports, competitive data, key performance drivers)
• Revenue management tools (dynamic promotions, packages, fenced deals, mobile)
• Self-service tools (Expedia Partner Central), Connectivity solutions (Expedia Quick Connect) and key support functions (Property Assistance team)
• Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by leadership
• Other reasonable duties, as assigned

Who you are:

• 1-2 years' experience in account management/sales experience and proficiency in Arabic and English
• Full, clean drivers license
• Ambitious, motivated, action-oriented, results-focused, and metrics-driven
• Proven follow-up/persistence when facing challenging situations and able to multi-task effectively and able to problem solve
• Prioritise and organise work - be laser-focused on achieving a variety of KPIs (targets, goals and/or strategic objectives) set by leadership team
• Sincere relationship builder; bridges and sustains solid partnerships based on mutual support through a collaborative style
• Appetite for innovative technology, fast-changing business environment, data-driven decision making
• Ability to select and present insightful dataset including performance, market, and competitor analysis and to implement meaningful action plans based on the data
• Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
• Ability to effectively communicate to various levels and through a variety of communication channels
• Able to work independently as well as be a strong team player, always seeking to improve team and organizational performance