Arise/exceptional Family Services Receptionist

Arise/Exceptional Family Services Receptionist

The Part-Time Receptionist serves as the first point of contact for visitors, employees, and callers, ensuring a welcoming and professional experience at all times. This position requires strong attention to detail, a positive disposition, and the ability to manage multiple tasks while following established procedures and protocols.

Job Summary:

The Receptionist is responsible for greeting and assisting walk-in visitors, managing scheduled appointments, and coordinating with staff to ensure smooth communication and timely service.

Qualifications:

• High school diploma or equivalent; Associate degree preferred
• One year of administrative assistant experience
• Demonstrate attention to detail
• Proven ability to operate fax, scanner, and other office equipment
• Physical requirements include ability to stoop, kneel and lift up to twenty pounds

Essential Skills:

• Perform front desk receptionist duties, including answering and accurately directing incoming phone calls; greeting visitors in a friendly and professional manner; notifying staff members of appointment arrivals and package deliveries in a timely and courteous manner; and maintaining cleanliness and order of the reception area.
• Communicate professionally, both verbally and in writing, when responding to inquiries by email, phone, or in person.
• Coordinate use of activities areas by consumers and their staff, as well as for ARISE/EFR program activities.
• Participate in group meetings, required trainings, and professional development activities.
• Participate in department and agency-wide projects as needed

Physical Requirements:

This job operates in a standard office environment and involves regular interaction with staff, visitors, and the public. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit or stand for extended periods.
• Ability to move throughout the office to greet visitors and deliver messages or mail.
• Ability to lift, carry, or move office materials or packages up to 20 pounds.
• Frequent use of a computer, telephone, and standard office equipment.
• Ability to communicate effectively in person, over the phone, and in writing.

Work location: Onondaga County - Syracuse, NY

Hours and days: Monday-Friday 8:00am -4:00pm (Tentative work from home schedule)

Compensation: $17.50 Hourly

Non -Exempt; 20 hours per week from 12:00pm -4:00pm

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