Application Support Engineer

Job Title

We have many years of experience in the field of logistics. We represent Western quality for the delivery of our customers with a team of international and experienced specialists. Experience, reliability, expertise, innovation, recognition, and trust - these core values are developed in all our processes. In the organization, we believe that people are our greatest strength. Here we foster a friendly company culture based on openness, engagement, and trust. If our values are in line with yours, we invite you to join the Everwest team.

We are currently seeking a talented: Application Support Engineer

Key Responsibilities

• Act as the technical owner and subject matter expert for the 1C application.
• Manage day-to-day operations, including monitoring, troubleshooting, performance optimization and L2 support.
• Plan and execute deployments, releases, upgrades, and configuration changes in coordination with internal teams and vendors.
• Ensure system availability, integrity, and security in line with company policies.
• Maintain and update operational documentation, runbooks, and configuration records.
• Work closely with vendor support and internal IT teams to resolve incidents and implement changes.
• Participate in change management processes, ensuring all changes follow ITIL and organizational procedures.
• Support audits, risk assessments, and compliance activities related to the application.

What We're Looking For

• Experienced 1C system administrator with solid understanding of ITIL principles, especially change, incident, and release management.
• Strong technical foundation in system operations, configuration, and deployment processes.
• Excellent English communication skills, both written and spoken.
• Ability to coordinate with vendors, IT infrastructure teams, and business stakeholders.

We Offer:

• International, rapidly growing organization;
• Professional and personal challenges in an international organization;
• Be among professional and highly skilled colleagues who set the bar high;
• Bonuses for achieved results

Our address: Село Байсерке,Султана Бейбарса 1