Junior Legal Technologist - Service Excellence - National - Any Office

Junior Legal Technologist - Service Excellence - National - Any Office

We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We're full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we're equipped and ready to meet it. We live our values, we're purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We're ambitious for our clients, our communities – and for you. Whether you're starting out on your career or well established, whether you're a lawyer or in business services. If you're looking for what's next, we are too.

For business professionals, our environment is highly collaborative with value being placed on diversity of ideas, skills and mindsets. Not least yours. It's energetic, fast-moving and there's always something new to get involved in. You will get exposure across geographies and the firm as a whole. The future is a place of opportunity. Focusing on your success and for what's next, will ensure you thrive too.

This is an exciting opportunity to be at the heart of the digital transformation of our Commercial Advisory Practice Group (CAPG) and Corporate Finance Practice Group (CFPG). We are looking to maximize the impact of technology across our product groups, and offices. Service Excellence – CAPG & CFPG is looking for a Junior Technologist with experience in process improvement and configuring digital solutions using data visualization, artificial intelligence, automation, workflow and no/low-code platforms. Ideally this person will have experience working in Commercial Advisory (Commercial, Competition, Financial Services and Tax) or Corporate Finance (Corporate and Finance) practice areas.

The successful candidate will be responsible for supporting the development and implementation of Legal Technology across CAPG & CFPG. They will be working closely with lawyers, support staff, clients and client relationship partners. They will report to a Senior Legal Technologist.

Primary responsibilities of the role:

• Reporting to a Senior Legal Technologist, the Junior Legal Technologist will support the delivery of the legal technology solutions in line with the Service Excellence – CAPG & CFPG strategy.
• Embeds themselves within CAPG and CFPG as an expert in the technology stack, understanding what is achievable and how, as well as helping to define specific solutions to requirements.
• Working closely with our lawyers to develop a deep understanding of legal work and existing processes in order to advise and assist them with the implementation of legal technology tools to enhance our client service delivery.
• Work alongside the lawyers on client facing projects, as the technology SME, under the supervision of the Senior Legal Technologists.
• Works with stakeholders in driving the awareness and adoption of technology solutions, supporting with any initial issues where appropriate.
• Helps to support with upskilling stakeholders in the technology stack, across CAPG & CFPG teams and offices. To achieve this the Junior Legal Technologist will be required to work collaboratively with the wider Service Excellence – CAPG & CFPG team, SES team, other practice group technology teams and the fee earners, to share best practice and experiences on how to get the most value.
• Manages a busy workload day to day with the ability to prioritize work and achieve time sensitive deadlines.
• Builds excellent relationships within CAPG and CFPG, the other practice groups and with business services teams. Working collaboratively to deliver legal technology solutions that are fit for purpose.
• Providing insights on legal market and technology trends and investigating new solutions and technologies, to ensure we better address the challenges faced by lawyers. Assisting with the trialling, assessment and embedding of new technology solutions to support lawyers with client work, and achieve excellent client experiences.
• Assists with any upgrades, integrations or configurations of existing solutions ensuring that solutions are thoroughly tested and any quality issues are resolved. This may require working with the appropriate suppliers and/or other teams.
• Acts as a point of escalation for any issues identified that cannot be resolved by the Support Teams and responds to them within a timely fashion, managing communications to those impacted accordingly.
• Takes responsibility for any ongoing/regular maintenance activity required.

Key Capabilities & Behaviours:

• Strong day to day self-management with a focus on service excellence and delivery whilst role modelling exemplary behaviours in line with the firm's purpose and values.
• Has a good technical ability and proficiency with the ability to translate this into an understandable manner for a variety of audiences to understand. Understanding of transactional pressure, and is willing to work as part of a collaborative team to achieve success.
• Excellent communication skills in a variety of situations and when dealing with a variety of challenging stakeholders.
• Strong analytical skills with the ability to use their expertise to define suitable and quality solutions to complex problems as well as estimate the effort required to deliver them.
• Confident and credible in dealing with internal and external stakeholders with the ability to build lasting and strong relationships.
• Innovative and solution oriented with a positive outlook. Excellent time management skills, able to deliver to agreed results whilst managing multiple projects concurrently.

Follows and adheres to compliance with best practice and firmwide policies.

What's in it for you? At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world.

• We're fair, transparent and equitable
• We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance
• We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working
• We support your health and performance through our dental, healthcare and wellness support

We support everything you are and all you bring through our powerful commitment to diversity and inclusion

At Eversheds Sutherland, "Inclusive" is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients' goals: together.

We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organizations.

Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process.

We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you.