Administrator - Konexo Legal Services

Administrator - Konexo Legal Services

We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We're full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we're equipped and ready to meet it. We live our values, we're purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We're ambitious for our clients, our communities – and for you. Whether you're starting out on your career or well established, whether you're a lawyer or in business services. If you're looking for what's next, we are too.

About Konexo Legal Services (a division of Eversheds Sutherland): Are you looking to develop your career in a team that offers the best of both worlds: an in-house environment within a top 10 global law firm? We have an exciting opportunity for an experienced Team Leader to join our innovative Konexo Legal Services team.

Konexo Legal Services is a leading, well-established and fast growing managed legal service offering within Eversheds Sutherland, committed to delivering innovative and high-quality legal solutions to our clients, which enable them to outsource work previously done in-house. Our team comprises dynamic and forward-thinking professionals who leverage technology and a flexible delivery model to meet the evolving needs of businesses. Konexo won ALSP of the Year at the British Legal Awards 2023 and provides legal services from the UK, US and Malaysia.

Working as an Administrator you will work as part of a team dedicated to meeting clients' legal needs and fully contribute to the growth of Konexo Legal Services. We pride ourselves on fostering a collaborative and inclusive work environment that promotes professional growth and client satisfaction.

The Role

We are seeking a motivated Administrator to join our expanding team. Together with our clients and our wider team, you will work within a flexible delivery model triaging and processing client instructions and queries through bespoke end-to-end matter management systems. Working closely with our clients' businesses and feeling part of their in-house teams but with the full support of a global firm, the successful candidate will join a team of Administrators who complete work that was previously done in-house.

Key Responsibilities

• Triage and allocation of matters
• Review of matter information and documentation against checklists
• Mailbox management
• DocuSign review and processing
• Document review and processing against checklists and playbooks
• Creation and distribution of client-specific reporting (regular and ad hoc)
• Build and maintain strong relationships with colleagues and clients
• Using initiative and pointing out any areas requiring attention/intervention

Skills and Experience

Experience of working as part of a team in a fast paced or high volume environment, working directly with clients and utilising bespoke matter management systems desirable but not essential.

• Strong communication skills

• Able to prioritise work to meet SLA's and deadlines.

• Adaptable and flexible

• Proactive in taking full responsibility for own workload

• Able to effectively use knowledge and initiative to complete tasks

• Flexible to cross train on different client accounts

• Strong eye for detail

• Capable of establishing good working relationships with colleagues and clients

• Ability to extract information and present in a professional format

What We Offer

• Innovative Environment: Work in a cutting-edge legal service environment that leverages technology and innovative approaches to legal service delivery.
• Professional Growth: Full training programme and opportunities for continuous learning and career advancement.
• Flexible Working: Remote working options and flexible working hours to promote work-life balance.
• Competitive Remuneration: Competitive benefits package, including: 26 days annual leave plus Eversheds day; flexible holiday scheme; subsidised canteen on Eversheds Sutherland sites; corporate gym membership; pension; and life assurance.
• Social Committee: Fun events throughout the year celebrating a range of social, religious and cultural occasions

Diversity & Inclusion

At Eversheds Sutherland, "Inclusive" is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients' goals: together.

We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations.

Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process.

We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you.