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IT Support Specialist
Coordinate and maintain the company's knowledge base and support services at client sites
Brussels, Belgium
Senior
16 hours agoBe an early applicant
European Dynamics
A technology provider specializing in software development, ICT solutions, and consulting services for public and private sector organizations.
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IT Support Specialist
We currently have a vacancy for an IT Support Specialist fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium. The work will be carried out either in the company's premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client's IT team on site.
Your tasks:
- Organization, implementation and maintenance of (IS) support;
- Coordination of wiki sites, collaborative sites or social networks;
- Mastering of information sites and maintenance of the unit's knowledge base;
- Follow-up of service quality in the context of incident, problem and impediment management;
- Conception and organization of user documentation for information systems and IS and ICT trainings;
- IS Service management and follow-up of user requests.
About European Dynamics
A technology provider specializing in software development, ICT solutions, and consulting services for public and private sector organizations.