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IT Support Engineer (devops Expertise) - Remote Eligible

Manage and automate deployment pipelines for critical client systems
Remote
Senior
16 hours agoBe an early applicant
European Dynamics

European Dynamics

A technology provider specializing in software development, ICT solutions, and consulting services for public and private sector organizations.

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IT Support Engineer (Devops Expertise)

We currently have a vacancy for an IT Support Engineer (Devops expertise) fluent in English, to offer his/her services as an expert remotely. In the context of the first assignment, the successful candidate will be integrated in the team of the company that will closely cooperate with a major client's IT team on site.

Your tasks:

  1. Provide Tier 2/3 technical support for customers, resolving product and infrastructure-related issues;
  2. Troubleshoot incidents across application, system, and network layers;
  3. Manage and improve CI/CD pipelines and automation tools for deployment and monitoring;
  4. Write and maintain documentation, runbooks, and knowledge base articles;
  5. Monitor systems, logs, and alerts to proactively identify issues before they impact customers;
  6. Participate in an on-call rotation to ensure 24/7 availability of critical systems;
  7. Contribute to process improvements to enhance reliability, scalability, and support efficiency.
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IT Support Engineer (devops Expertise) - Remote Eligible
Remote
Engineering
About European Dynamics
A technology provider specializing in software development, ICT solutions, and consulting services for public and private sector organizations.