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IT Support Engineer
Provide on-site IT support for laptops, software, and user productivity at Geneva premises
Geneva, Geneva, Switzerland
Senior
1 week ago
European Dynamics
Provides IT consulting and software engineering services, specializing in e-government, digital transformation, and large-scale information systems for public administrations.
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IT Support Engineer
We currently have a vacancy for an IT Support Engineer fluent in English, to offer his/her services as an expert who will work onsite in client's premises in Geneva, Switzerland. In the context of the first assignment, the successful candidate will be integrated with the Development team of the company that will closely cooperate with a major client's IT team on site.
Your tasks:
- Laptop Deployment & Device Management
- Support deployment of new laptops using Microsoft Intune and Windows Autopilot based on approved standards and available procedures
- Assist users during device enrolment, configuration, and handover
- Troubleshoot deployment and compliance issues
- Coordinate network-related operational requests between business requisitioners and the external network service provider
- Support onsite connectivity issues related to endpoint and workspace services
- Perform IT asset inventory cleanup and reconciliation
- Provide onsite support for the operation and user adoption of the new printing service
- Deliver priority (VIP) support for executives and key stakeholders
- Support users on Microsoft 365 and Modern Workspace services (Outlook, Teams, OneDrive, SharePoint, device usage) through user assistance and incident resolution
About European Dynamics
Provides IT consulting and software engineering services, specializing in e-government, digital transformation, and large-scale information systems for public administrations.