View All Jobs 166319

Rental Sales Agent

Assist customers efficiently in renting vehicles based on their preferences and needs
Hobart, Tasmania, Australia
Entry Level
3 weeks ago
Europcar Mobility Group

Europcar Mobility Group

A global car rental service offering a wide range of vehicles for short and long-term rentals.

43 Similar Jobs at Europcar Mobility Group

Sales & Customer Service Officer

Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Hobart Airport and City team on a casual basis!

Why join Europcar?

  • A competitive hourly rate + casual loading + generous, uncapped incentive scheme
  • Opportunity to maximize your income based on your exceptional performance with our incentive program
  • Ongoing training and development to help you thrive and level up your career
  • Be part of an international brand with exciting opportunities to work across AU/NZ and globally
  • Need access to your pay sooner? Enjoy same-day pay via our trusted financial wellbeing provider
  • Get rewarded for great referrals - earn cash through our Employee Referral Program!
  • Company uniform provided
  • Access exclusive discounts on private health insurance with Bupa
  • Enjoy generous employee discounts including discounted car rental for yourself, family and friends as well as savings on gym services, influenza vaccinations, and more!
  • Unlock incredible travel benefits through our Accor All Heartists program giving you exclusive hotel discounts, dining offers and lifestyle rewards across a global network!
  • Mental health and wellbeing initiatives, including 24/7 free access to Employee Assistance Program and the Calm App - the #1 app for mental fitness
  • Thrive in a high performing and supportive team culture that celebrates wins and uplifts each other every day

Some of the key responsibilities include:

  • Greet and assist customers in renting vehicles as based on their preferences and needs
  • Process rental agreements accurately and efficiently
  • Promote and upsell additional products and services
  • Address customer inquires and concerns promptly and professionally, with a service first approach
  • Achieve or exceed individual and team sales targets
  • Inspect vehicles before and after rental periods, noting any damages
  • Maintain knowledge of current promotions, services, and products to assist with sales efforts
  • Build strong customer relationships to encourage repeat business and referrals
  • Detailing and cleaning vehicles to business quality standards
  • Refuel and transport vehicles

To be considered, you should possess:

  • Previous experience in sales, customer service or retail
  • Car rental experience is highly desirable
  • Excellent communication and interpersonal skills, with a customer-first mindset
  • Confident using computer systems and technology
  • Ability to work efficiently in a fast-paced, high-pressure environment
  • Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
  • Valid Australian driver's license with a clean driving record
  • Full working rights in Australia (current and ongoing)
  • A positive, proactive and team-oriented attitude!

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

+ Show Original Job Post
























Rental Sales Agent
Hobart, Tasmania, Australia
Sales
About Europcar Mobility Group
A global car rental service offering a wide range of vehicles for short and long-term rentals.