Technical Support Specialist

Technical Support Specialist

Eurofins Scientific is an internationally recognized life sciences company that provides its clients with high-quality laboratory research and advice. Eurofins is a global leader in the field of bio-analytical testing for food, water, environment, cosmetics, pharmaceutical products, and contract research for agro science. Additionally, Eurofins is one of the largest providers worldwide in testing and laboratory services in genomics, forensics, CDMO, advanced material sciences, drug development, and clinical studies. Eurofins utilizes a unique number of analytical methods and an unprecedented level of knowledge and expertise. Eurofins consists of over 63,000 employees worldwide, distributed over 950 state-of-the-art laboratories and is active in 60 countries with a pro-forma revenue of € 6.95 billion in 2024.

Eurofins Asbest Testing en Inspecties is a cluster within Eurofins Environment that focuses on the asbestos market in the Netherlands. Our clients are asbestos inventory companies, grid managers, demolition companies, and remediation companies. Eurofins is a market leader in this market and aims to grow further in the coming years, both within the current market and in expanding to other hazardous substances that can occur in and around buildings.

Function Description

As a Technical Support Specialist, you will work in our laboratory in Barneveld. You are part of the Facilities team, which consists of 8 people. Technical Support: Are you technically skilled, hands-on, and driven to make our modern, automated laboratory environment run smoothly? Then we are looking for you! Technical support specialist, you are the central point of contact for the management and maintenance of our advanced laboratory systems and building installations. In this role, you ensure that all equipment and installations function optimally, perform preventive maintenance, resolve malfunctions, and work closely with internal teams and external suppliers. You are a true problem solver who also thinks about improvements to make processes more efficient and sustainable. What will you do? Asset management: You manage the asset management of our automated laboratory systems and building installations. Maintenance planning: You plan preventive maintenance for both building installations and our automated lab processes. Troubleshooting: When technical malfunctions occur, you are the first point of contact. You analyze the problem, resolve it yourself, or involve the supplier if necessary. Spare parts management: You manage the inventory of spare parts and ensure that essential parts are always available. Ticket management: You oversee our technical ticket box and handle notifications regarding malfunctions, workplace furnishings, and other facility defects. Coordination of technicians: You hire external technicians and guide them in carrying out repairs and maintenance work. Inspections and repairs: You perform inspections on robots, demi-water installations, compressors, lab equipment, and building-related installations. Any defects you resolve yourself. Signal improvements: You critically review processes and installations and propose improvements for greater efficiency or sustainability. General technical support: This includes internal relocations, assisting in the commissioning of new installations, or helping with logistics tasks such as loading and unloading goods.

Function Requirements

What do you bring with you?

• Technical training or demonstrable experience in a similar role;
• Knowledge of and experience in maintaining and managing technical installations and automated systems;
• Solution-oriented and independent working style;
• Strong communication skills and ability to direct external technicians;
• Good organizational skills and precise in asset and spare parts management;
• Proactive and critical in signaling improvements.

Do you recognize yourself in this profile?

• You have a completed MBO-level 3/4 education;
• You have experience in maintaining transport vehicles and/or machines and installations;
• You can independently detect and resolve malfunctions and have an eye for good technical solutions;
• You are part of our gas team. Involved in ordering and connecting gas cylinders. Where safety always comes first;
• You are willing to run breakdown services;
• You possess a VCA certificate or are willing to obtain one;
• You have a reach/forklift certificate or are willing to obtain one;
• You are proficient in the Dutch language, both verbally and in writing;
• You are analytical, accurate, and a team player with a strong sense of responsibility.

Additional Information

What do you get from us?

• A dynamic and challenging work environment with plenty of room for your own input;
• A market-compliant salary and good secondary employment conditions;
• Training and growth opportunities within the company;
• A fixed-term contract with market-compliant terms;
• Prospects for a permanent employment contract;
• 25 vacation days and participation in a pension scheme;
• Nice colleagues and a challenging job in a dynamic, fast-growing organization that is constantly evolving.

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