Software Support Engineer

Software Support Engineer

This position is located in Auckland, New Zealand, and does not support remote working. Candidates must attend the Auckland office every working day.

As a Software Support Engineer, you will provide technical support and develop new features in our company's IT System.

Key Responsibilities

• Analyse support-requests and identify software solutions.
• Troubleshoot and resolve software defects and technical issues.
• Design, code, test, and debug software applications.
• Participate in code reviews and contribute to improving code quality and best practices.
• Write and maintain clear, concise documentation for software applications.

What We Offer:

• A supportive and inclusive work environment.
• Opportunities for professional growth and career development.
• Flexible working hours and a healthy work-life balance.
• Competitive salary and benefits package

Qualifications:

• Bachelor's degree in Computer Science or STEM topic (Science, Technology, Engineering, Mathematics). OR multi-year experience in Software support & development
• Proficiency in the programming languages SQL, .NET (C#) and VB Scripting.
• Familiarity with team-development practices and version control systems, such as Azure DevOps.
• Strong problem-solving skills and clean coding practices.
• Good communication skills and customer-focus in supporting our end-users

Nice to Have:

• Passion for life-sciences such as Chemistry and Microbiology.
• Experience with web development frameworks (e.g., C# Razor, Core).

Additional Information:

All candidate CV's and cover letter's will be reviewed, however please note that we are not always able to respond to every expression of interest submitted.

This opportunity is only open to candidates who are eligible to work in New Zealand, and already have work rights or an appropriate working visa.