Senior Software Engineer

Senior Software Engineer

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997.

Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers.

Job Description

Senior Software Engineer Eurofins IT Solutions, Bengaluru, Karnataka, India With 54 facilities worldwide, Eurofins BioPharma Product Testing (BPT) is the largest network of bio/pharmaceutical GMP product testing laboratories providing comprehensive laboratory services for the world's largest pharmaceutical, biopharmaceutical, and medical device companies. BPT is enabled by global engineering teams working on next-generation applications and Laboratory Information Management Systems (LIMS). As Senior Software Engineer, you will be a crucial part of our delivery team, ensuring the Eurofins Electronic Notebook application’s maintenance (which is part of BPT’s application labsuite and one of the significant applications) ensuring feedback from production is adequately supported with quick turnaround time thereby reducing the impact on Business due to application related requests, and issues. As a technology leader, BPT wants to give you the opportunity not just to accept new challenges and opportunities but to impress with your ingenuity, focus, attention to detail and collaboration with a global team of professionals. This role reports to a Deputy Manager.

Required Experience and Qualification:

Experience: 1 to 4 years of experience with developing end-to-end web applications using Microsoft stack of technologies. Good working knowledge of Web application development using .NET Core (6/7/8), C#, Asp.net Core, MVC, WebAPI, Postman. Good Working knowledge of Angular 7 or above, JavaScript, TypeScript, jQuery, HTML5 and CSS3. Decent working knowledge of Cosmos DB, Elastic Search, Redis, Azure Functions, Azure DevOps, CI/CD, Event Driven Architecture, Domain Driven Architecture, Microservices, MSSQL – SQL etc. Experience with usage of Azure DevOps Familiar with UI testing and Unit Testing (MS Test/ Jasmine/ MOQ/ NUnit/ Karma etc.) Good understanding of object-oriented programming (OOP); able to solve technical problems Should have working knowledge on Code review that includes, raising code review, resolve comment reviews, Closing code reviews. Should be aware of best practices in programming Should know how to troubleshoot complex issues, performance-related issues, how to write efficient code and query Good to have experience in guiding junior team members and grooming them Working knowledge Authentication and Authorization [Plus OAuth2, OpenIDC etc.] (5+) Should have worked on at least one SOA (Service Oriented Architecture) project Should have worked in an AGILE practice methodology (preferably SCRUM)

Responsibilities:

• Implementing customer feedback (changes/enhancements)
• Understand the expectation clearly, design and build it
• Advanced Troubleshooting & Issue Resolution
• Investigate and resolve complex issues (or escalated issues from Level 1 and Level 2 support). Analyze logs, application behavior, and system performance to identify root causes. Handle incidents involving application crashes, data inconsistencies, or integration failures.
• Root Cause Analysis (RCA) & Permanent Fixes
• Conduct detailed RCA for recurring or high-impact issues. Collaborate with development teams to implement long-term fixes or enhancements.
• Application Monitoring & Performance Tuning
• Use monitoring tools (e.g., app insights, Grafana, kibana etc.) to proactively detect anomalies. Optimize application performance and scalability.
• Deployment & Release Support
• Support production deployments, hotfixes, and rollback procedures. Validate post-deployment stability and performance.
• Compliance & Validation
• Ensure support activities align with GxP, and any other applicable regulatory requirements. Maintain audit trails and documentation for all changes and incidents.
• Collaboration & Communication
• Work closely with DevOps, QA, and product teams to resolve issues. Communicate technical findings to non-technical stakeholders when needed.
• Grooming next level
• Guide and groom junior members to next level challenges to independently handle product improvement and customer feedback
• Knowledge Management
• Document solutions, workarounds, and known issues in a knowledge base. Provide guidance and training to L1/L2 teams.

Additional Information

Personal Skills:

• Excellent analytical and problem solving skills
• Excellent verbal and written communication skills
• Ability to articulate and present different points-of-views on various topics related to project and otherwise.
• Eager to learn and continuously develop personal and technical capabilities.

Required Qualifications:

• MCA or Bachelors in Engineering, Computer Science or equivalent.

PERFORMANCE APPRAISAL CRITERIA: Eurofins has a strong focus on Performance Management system. This includes quarterly calibrations, half-yearly reviews and annual reviews. The KPIs shall be set and may vary slightly between projects. These will be clearly communicated, documented during the first 30 days of your joining.