Operations Support Lead

Operations Support Lead

The work we do at Eurofins Professional Scientific Services matters, and so do our employees. At Eurofins PSS, we put a focus on your professional growth. We provide our employees the ability to break into the biopharmaceutical industry and grow from the bottom up. We have the supportive teams and tools available to invest in you while also affording you work-life balance and a competitive benefits package.

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

If you're looking for a rewarding career, a place to call home, apply with us today!

Job Description

Are you a hands-on problem solver with a strong background in lab environments? We're looking for an Operations Support Lead who thrives on keeping things running smoothly and enjoys being the go-to person for lab operations, equipment, and safety.

This is a great opportunity for someone with an Associate's degree and several years of lab experience to step into a leadership-support role that blends coordination, logistics, and team collaboration.

What You'll Do

Be the Backbone of Lab Operations

• Own the onboarding experience for new lab staff—train, assign duties, and help them hit the ground running
• Manage workspace transitions and ensure everyone has what they need to succeed

Keep Equipment & Facilities Running

• Coordinate repairs, technician visits, and preventative maintenance
• Submit work orders and follow up to ensure timely resolution

Stay Ahead of Inventory Needs

• Order and organize shared lab supplies
• Monitor stock levels and backorders to avoid disruptions

Lead Key Lab Activities

• Organize annual pipette calibration, lab clean-ups, and inventory audits
• Partner with scientists and capital planning teams to support equipment upgrades

Oversee Cold Storage

• Manage clean-outs and emergency repairs
• Conduct regular reviews to optimize space and safety

Champion Safety & Compliance

• Attend EH&S meetings and lead monthly safety inspections
• Keep signage and safety protocols up to date

Qualifications

What You Bring:

• Associate's Degree and 6+ years of hands-on lab experience
• Proven ability to manage lab operations or facilities
• Strong communication and organizational skills
• Comfortable working across teams and departments
• Proficiency in Microsoft Office
• Authorized to work in the U.S. without restriction or sponsorship

Additional Information

Position is Full Time, First Shift, Monday through Friday from 8 am-5pm pm, onsite. Candidates currently living within a commutable distance of Boston, MA, are encouraged to apply

Excellent full-time benefits include:

• Medical Coverage: Comprehensive medical insurance options
• Dental & Vision: Full dental and vision coverage available
• Life & Disability Insurance: Employer-sponsored plans
• Retirement: 401(k) plan with company match
• Paid Time Off: Vacation days, paid holidays, and additional PTO options
• Compensation: $26–$31/hour (Annualized: $54,080–$64,480)

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.