IT Application Support Intern

IT Application Support Intern

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Job Description

As an IT Application Support Intern for Eurofins NBLSC Food Testing Poland, you will support our software application teams in their daily work and ongoing IT projects. You will assist in providing first line support to our business users, help troubleshoot software-related issues and take part in projects focused on modernizing our internal laboratory systems (eLIMS).

Responsibilities

As an IT Application Support Intern, your key tasks will include:

• Assisting in handling support requests and troubleshooting software issues for internal users.
• Working with ticketing tools – reviewing incoming tickets, monitoring queues, and ensuring proper task logging.
• Registering and describing issues for developers, ensuring they have all necessary details to resolve the case efficiently.
• Learning to query and configure databases.
• Supporting the creation and maintenance of business reports.
• Helping to improve internal tools and systems, especially eLIMS (Laboratory Information Management Systems).
• Collaborating with IT and business teams to understand requirements and suggest improvements.

Qualifications

Qualifications

To succeed in this internship, you should have:

• A basic understanding or academic background in IT, computer science, or a related field.
• Interest in learning about ERP or business software systems.
• Basic knowledge of SQL and motivation to improve your scripting skills.
• Good communication and problem-solving abilities.
• Curiosity and a genuine interest in technology.
• Familiarity with Microsoft Office, especially Excel (nice to have).
• Fluent English is a must (C1 level proficiency is expected, B2 is a minimum).

What You'll Gain

• Practical experience in supporting and maintaining business applications.
• Mentorship and guidance from experienced IT professionals.
• An opportunity to develop skills useful for future roles such as Application Support Engineer or Business Analyst.

Additional Information

What do we offer?

• One-year contract based on an employment contract.
• Package of necessary tools for work - phone, laptop.
• Opportunities for development.
• Work in an international company.
• Work in hybrid mode - 4 days of work from the office each week.

We support your development! Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! The Eurofins network of companies believes in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we count on our dedicated carbon reduction team to help us to achieve this goal!