Environment L2 Operation Engineer

Environment L2 Operation Engineer

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 62,000 staff across a network of more than 1000 independent companies in over 62 countries and operating more than 900 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. In 2022, Eurofins generated total revenues of EUR € 6.515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Eurofins Environment Testing Australia New Zealand is an Environmental testing network of fully accredited laboratories. With a staff of over 200 our laboratories are located in Sydney, Melbourne, Perth, Brisbane, Auckland and Christchurch, with Client Service Offices located in Adelaide, Darwin, Newcastle and Wollongong. We also operate field sampling services out of Melbourne and Sydney. We specialise in all areas of Environmental analysis, including Contaminated Soil, Sludge, Sediments, Leachate, Soil Vapour, Trade Waste Effluents, Sewage Effluents, Stack Emissions, Work Place Air, Ambient Air, Dust, Drinking Water, Surface Water run off, River & Stream Monitoring, Seawater, and Groundwater.

Job Description

Position Title: Environment L2 Operation Engineer

Reporting To: ITISC07 L2 Operation Manager, Environment Testing Europe.

Geographical: India

Working Location: India

Overall Objectives: As part of the IT Infrastructure Support Team for Environment Testing Europe, you will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers, end user device management and Cloud infrastructures. Your role will be to support daily operations and project tasks under the scope of L2 operations crew. You will collaborate with number of different IT Support and Delivery Teams on daily basis. It will require Microsoft Server & Client OS, Azure. Open mind and ability to cooperate with multiple individuals in a multicultural environment is essential. You will get an opportunity to be a part of major IT Infrastructure across Environment Testing Europe businesses.

Specific Assignments:

• Azure services configurations and maintenance.
• M365 problems (Outlook, Office, Teams, OneDrive, SharePoint, Windows).
• Identity and Access Management queries.
• Server management (2019/2021/2022).
• Applications related problems requiring triage to respective application support group.

Main activities, but not limited to, are:

• Manage and monitor Azure resources including Virtual Machines, Storage, and Networking.
• Perform intermediate-level troubleshooting and maintenance of Azure infrastructure.
• Intermediate troubleshooting of hardware, operating system, and application-related issues.
• Troubleshoot email delivery issues, spam/antispam configurations, and mail flow problems.
• Monitor and respond to server alerts (performance, disk usage, service failures).
• Work closely with Monitoring, Cloud, Compute, Network and Application team members do deliver the IT Infrastructure as wider project. Act based on the end-to-end view of the infrastructure.
• Own the incoming requests and manages escalations.
• Support in creation of operational documents, communications and processes.

Required Skills:

• Intermediate knowledge of Azure administration (VMs, AAD, networking).
• Experience in server (virtual & physical) infrastructure maintenance and support.
• Windows Server 2019/2021/2022 configuration & support, File servers, Active Directory, Azure etc.
• Troubleshooting of Windows 10, 11, O365
• Monitoring tools
• Basic knowledge of PowerShell for administration tasks

Soft Skills:

• Strong problem-solving and analytical skills.
• Ability to work independently and manage multiple tasks.
• Good communication and documentation skills in English.

Below skills will be an advantage:

• Exchange Online
• Automation with PowerShell, Ansible etc.
• Service Now, BMC Helix Ticketing usage
• ITIL Foundation certificate
• Site 24x7 Monitoring tool
• Linux