Customer Solutions Engineer (ai - driven Energy Management)

Customer Solutions Engineer

Are you passionate about sustainability, technology, and creating real impact? At etalytics, we develop intelligent AI-based energy management software that helps industrial and commercial companies monitor, analyze, and optimize their energy consumption.

Our flagship platform, etaONE, leverages artificial intelligence and real-time data to deliver actionable insights and automated recommendations. By doing so, we help organizations cut costs, boost efficiency, and achieve their sustainability goals.

We’re a fast-growing scaleup: data-driven, forward-thinking, and mission-focused. If you want to bring AI-driven energy solutions to life for real customers, let’s talk.

Tasks

As a Customer Solutions Engineer, you’ll play a key role in shaping how customers experience and succeed with etaONE. Your mission:

• Sales & Demo Environments: Build compelling dashboards, automations, and demo content that address real customer challenges and showcase etaONE’s strengths.
• Customer Projects: Configure tailored solutions for customers who prefer not to implement themselves, ensuring their requirements are met effectively.
• Training Content: Develop sample scenarios, modules, and learning content within etaONE to support onboarding and training programs.
• Marketing Support: Create engaging visualizations and dashboards that highlight etaONE’s value across web, social media, and presentations.
• Day-to-Day Operations: Continuously maintain, refine, and expand the content library on etaONE to ensure high quality and relevance.

Requirements

What we’re looking for:

• Experience working with digital platforms and tools, ideally in a SaaS or energy management environment
• Creativity and a strong sense for appealing and modern data visualization
• Analytical skills with the ability to understand diverse customer needs and translate them into effective solutions
• Ideally first touchpoints with energy management processes (e.g. ISO 50.001)
• Independent, structured, and solution-oriented working style
• Strong communication skills and team spirit
• Fluency in English (spoken and written) is required; German is a plus

Benefits

Why join etalytics?

• Purpose-driven work: Support industrial companies in becoming more efficient and sustainable
• Flexibility: Hybrid working with home office options and flexible working hours
• Team spirit: A supportive, collaborative environment with plenty of room for exchange and cooperation
• Community: Regular team events and shared activities
• Work-life balance: 30 days of vacation plus a flexible, agile work culture
• Well-being: Tax-free benefits card, subsidized local gym membership and the option of a job bike

Ready to design the future of AI-driven energy management with us?

Send us your CV (PDF) including your earliest possible start date. We look forward to hearing from you!