Field Operations Manager

Join Our Dynamic Team!

Ready for an exciting opportunity to lead and shape the future of home services? Become a Handyperson Manager and be at the forefront of redefining how homeowners experience effortless living. Our team is on a mission to revolutionize the industry, and we want you to be a key player in this exciting journey!

Responsibilities: Be the Architect of Exceptional Home Services!

1. People Leadership: Imagine being the maestro of a skilled orchestra—direct 15-20 handypersons in the field, fostering a vibrant culture that resonates with our mission.
2. Training and Performance: Be the mentor and coach, elevating your team's strengths through daily reports, metrics, and targeted training sessions. Mold them into superheroes across various maintenance disciplines.
3. Scheduling and Escalations: Feel the adrenaline as you optimize schedules, handle real-time escalations, and ensure seamless member experiences. You'll be the go-to person for turning challenges into success stories.
4. Scope of Work and Troubleshooting: Be the detective—pre-scope tasks, provide on-call troubleshooting support, and ensure our team is always one step ahead in delivering outstanding service.
5. Recruiting and Onboarding: Be the talent scout, curating a pipeline of potential rockstars. Lead the charge in creating a team that's not just ready but raring to go!
6. Market and Operations Development: Be the innovator, working alongside the General Manager on projects that amplify team performance, scale stability, and overall business brilliance.