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Global Corporate Services Associate

Coordinate global office logistics to ensure efficient and professional work environment
City of Zagreb, Croatia
Mid-Level
yesterday
Ergomed

Ergomed

A global provider of specialized services to the pharmaceutical industry, including drug development, trial management, and pharmacovigilance.

Global Corporate Services Associate

We are PrimeVigilance, a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device. We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. Come and join us in this exciting journey to make a positive impact in patient's lives.

Job Description

The Global Corporate Services Associate supports the daily operations and administrative coordination of Ergomed's global office infrastructure. The role ensures that offices function efficiently, that employees receive timely operational support, and that corporate services processes are maintained consistently across regions.

Working closely with the Manager, Global Corporate Services, this position assists with global office management, procurement coordination, supplier communication, and administrative activities. The role also provides hands-on support for office logistics, mail, supplies, maintenance, and local facility needs, ensuring a professional and safe work environment.

Office Administration

  • Assist in overseeing day-to-day administrative tasks to support smooth office operations.
  • Support in handling incoming and outgoing mail, courier deliveries, and related logistics.
  • Support in maintaining office supplies inventory and ensure timely replenishment.
  • Assist in coordination of facility maintenance, cleaning, and repairs with external providers.
  • Welcome guests and visitors and ensure professional front-office support.
  • Provide administrative and logistical support for employee onboarding, meetings, and internal events.

Global Corporate Services Support

  • Support the Manager, Global Corporate Services in implementing global office management procedures and policies.
  • Assist in maintaining a centralized record of contracts and service agreements with suppliers.
  • Support in coordinating office-related procurement requests, quotes, and approvals in line with company policies.
  • Assist in collecting and consolidating office expense data for monitoring and reporting.
  • Assist in tracking supplier performance and help identify areas for service improvement or cost optimization.
  • Support compliance activities and documentation related to health, safety, and office standards.

Cross-Functional Coordination

  • Liaise with Finance, HR, IT, and other internal teams on operational matters (e.g., equipment, facility access, procurement).
  • Support the organization of company-wide initiatives and global events as required.
  • Maintain accurate administrative documentation and ensure proper archiving.
  • Act as a key contact for local office queries and escalating issues when needed.

Qualifications

Experience

Minimum 2 years of experience in office administration, facilities coordination, or similar operational support roles. Previous experience in a multinational environment is an advantage.

Special Skills

  • Strong sense of ownership and accountability.
  • Excellent organization and attention to detail.
  • Effective communication across global teams.
  • Flexibility to manage multiple priorities in a dynamic environment.
  • Proactive approach and willingness to take initiative.
  • Team-oriented, with a customer-service mindset.

Language Skills

  • Fluent in English

Additional Information

Why PrimeVigilance

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us.

We offer:

  • Training and career development opportunities internally
  • Strong emphasis on personal and professional growth
  • Friendly, supportive working environment
  • Opportunity to work with colleagues based all over the world, with English as the company language

Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join!

  • Quality
  • Integrity & Trust
  • Drive & Passion
  • Agility & Responsiveness
  • Belonging
  • Collaborative Partnerships

We look forward to welcoming your application.

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Global Corporate Services Associate
City of Zagreb, Croatia
Support
About Ergomed
A global provider of specialized services to the pharmaceutical industry, including drug development, trial management, and pharmacovigilance.