Professional Services Consultant - Remote Eligible

Professional Services Consultant

Job Category: Customer and Professional Services

Requisition Number: PROFE002165

Posted: July 31, 2025

Full-Time

Remote

REMOTE, CZ 75002, FRA

Description

Job Family: Customer and Professional Services

Source Job: Professional Services Consultant

Headquartered in Pittsburgh, PA, USA Print ePS, the print operating unit of eProductivity Software, enables the creation of innovative communications and consumer experiences that drive a more engaging, colorful, and sustainable world.

Print ePS empowers print companies of all sizes by harnessing AI enabled technology to manage their business and manufacturing processes from point of sale through fulfillment. Whether a single-location business or a multi-site, multi-national enterprise, Print ePS' deep software portfolio evolves and scales with businesses globally. From entry-level modular solutions to robust productivity suites, Print ePS is a trusted partner that understands business challenges and aspirations, helping customers build a technology roadmap for long-term success.

ePS is looking for a Professional Services Consultant (m/f/x) to join us in Europe. This is a remote role.

Job Requirements: We are looking for applicants with motivation and ambition who can travel to our customer sites across Europe, Scandinavia, Africa and the Middle East to provide implementations support and applications consultancy for ePS Print Suite. There will be occasional requirements to travel to the United States and Asia/Pacific in support of our customers in those regions. This is an excellent opportunity to learn new skills and join a fantastic company.

Job description:

• Lead individual implementation projects to a successful conclusion in accordance with the company's methodology;
• Provide post go live support and ongoing consultancy to our customer base;
• Work with colleagues across all business areas to ensure an excellent customer experience;
• Mentor and provide applications and commercial training to colleagues and new hires;
• Maintain a high standard of personal administration;
• Participate in team based activities;
• Provide regular status and activity reports according to company practices;
• Learn our products in order to deliver training and consultancy.

Skills requirements:

• Have a positive attitude, with the ability to remain professional at all times;
• Able to clearly state objectives, and lead internal and external teams to achieve these;
• Excellent personal administration;
• Fluency in English and French
• Experience in or with the print & packaging industry;
• Be goal oriented, organized, and have the ability to multi-task in a fast paced environment;
• Have good interpersonal and time management skills;
• Have the ability to work independently and cohesively in a long-distance team;
• Have experience of at least one business system implementation;
• Have experience of at least one MIS application, either as a consultant or as a senior end user; ideally the applicant will have experience of an ePS mid-market product (GamSys, Pace or Tharstern).
• Have a flexible approach to scheduling and tasking;
• Be self-directed and self-motivated;
• Have a genuine interest in working directly with clients, with the ability to build and maintain client relationships;
• Be willing to take ownership of issues and follow through to successful resolution;
• Possess good commercial awareness, able to recognize and action billing opportunities;
• Be willing to spend up to 60% of time away from home;
• Have excellent verbal and written communication skills.

At ePS, we are a global team that solves unique business challenges for our customers worldwide. We believe in and are committed to fostering an inclusive workplace where our rich diversity fuels continuous innovation and success, valuing everyone's expertise and unique perspective. Our commitment to our customers and to an inclusive culture will be evidenced through our actions, outcomes, and the quality of our products and services.