Field Service Engineer

Field Service Engineer

We, EOS - world market leader for industrial 3D printing, are looking for you to support our Service Team in Korea.

At EOS, we're more than just a team; we're a community united by technology, where every action is a step towards meaningful change, and our independence is the cornerstone of our mission to make the world a better place for everyone.

Your Mission

• Installation of equipment at customer's facility to ensure full functionality according to EOS specifications.
• Provide on-site, remote technical assistance to help troubleshoot and repair equipment.
• Provide Technical Support remotely for EOS customer install base.
• Performs Preventive Maintenance procedures within the scheduled time.
• Completes and submits all service documentation accurately and completely following EOS procedures and guidelines.
• Cooperation in projects such as training, documentation, and exhibition installations
• Work closely with 2nd Level Support to ensure local install base is maintained to company standards.
• Communicate and maintain service records and field service reports.
• Management of EOS service tools and spare parts inventory to ensure accurate inventory of assigned company assets.
• Travel local or abroad to support training and field service/technical support work.

Your Talents

• Fluent English communication
• Strong interpersonal and teamwork skills
• Basic mechanical engineering knowledge
• Understanding of electrical wiring, PLC, and pneumatic diagrams
• Familiar with PC setup, Windows OS, networking, and MS Office
• Customer-focused with ownership mindset
• Professional appearance and conduct
• Able to work independently under pressure
• Willingness to travel internationally
• Valid driver's license and passport

Our Vision:

Over 1000 sharp minds, about 60 nationalities, one goal: accelerating the world's transition to Responsible Manufacturing.

Our proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years.

We work globally networked and prefer to think outside the box – and we're looking for people who want to shape the future with us.

EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. We are ALL IN.