Supervisor, Customer Services

Envoy Air Supervisor

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

• Amazing employee flight privileges within the American Airlines global network
• Training and development programs to take your career to the next level
• Comprehensive health and life benefits (subject to location)

Responsibilities

How will you make an impact?

Leads and coordinates the activities of workers in one or more occupations. Interprets company policies to workers and enforces safety regulations

Analyzes and resolves work problems, or assists workers in solving work problems

Initiates or suggests plans to motivate workers to achieve work goals

Recommends or initiates personnel actions, such as promotions, transfers, discharges, and disciplinary measures

May train new workers, maintains time and attendance records as well as personnel files and performance records

The Supervisor confers with other Supervisors and/or Managers to coordinate activities of individual departments

The Supervisor may confer with workers' representatives to resolve grievances

When supervising workers engaged chiefly in one occupation or craft, is required to be adept in the activities of the workers supervised

When supervising workers engaged in several occupations, is required to possess general knowledge of the activities involved

Required to operate Company equipment and/or drive Company vehicles

Qualifications

Who are we looking for?

Must be able to work in a team environment and the ability to prioritize work and projects in order to meet competing deadlines from members of the team

The ability to show initiative and critical thinking skills are necessary

Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated

Minimum age of 18

High school diploma or GED equivalent; college degree preferred

Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.

Must be able to select, train, guide, and motivate employees handle multiple projects concurrently and have a working knowledge of PC's and software applications

Demonstrated ability to communicate verbally and in writing

Possess the legal right to work in the United States

Must be able to read, write, fluently speak, and understand the English language

Previous supervisory experience preferred

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.