Customer Service Representative With Hungarian

Customer Service Representative

Envista is a dental corporation and we partner with dental professionals who do more than create healthy, beautiful smiles—they create confidence. To achieve their goals, they need a champion. They need someone who will be there for them, side by side and end to end.

Within the group, Nobel Biocare is an implantology business, currently looking for a Customer Service Representative in Budapest.

In this role you will be responsible for providing customer service to dental professionals.

What is your role going to look like?

• Together with 9 team members you will be supporting Hungarian market
• Act as a primary point of contact for our clients and commercial teams
• Big part of your day will be order management- receiving, monitoring, and processing customer orders in SAP.
• You will also handle complaints or any other requests from our clients
• You can expect receiving requests primarily via email (CRM) or phone
• Coordinate and process returns and exchanges: collect returned products, reconcile them against invoices, enter returns into SAP, and manage shipments to the central warehouse
• Support the preparation and dispatch of physical invoices to clients
• Oversee the coordination and reception of incoming and outgoing physical parcels, ensuring smooth logistics operations
• Provide administrative assistance to the local Training and Events Manager

What can you look forward to?

• 25 days of vacation
• Life and Disability insurance
• Private Medical Insurance plan with extended screening package
• Product discounts
• Meal Vouchers
• Transportation allowance

Job Requirements:

What will you bring?

• Native level of Hungarian and fluent level of English language
• Customer centric approach

• Good communication skills (efficient, friendly and positive)
• Curiosity and drive for continuous improvement
• Experience or ability to learn CRM and ERP tools
• Organizational skills and attention to details

We're looking forward to receiving your CV.

Once being onboarded, you can expect comprehensive product training and continuous support from your direct supervisor and other team members.

Operating Company: Nobel Biocare