Customer Service Representative With Hungarian

Customer Service Representative

Envista is a dental corporation and we partner with dental professionals who do more than create healthy, beautiful smiles—they create confidence. To achieve their goals, they need a champion. They need someone who will be there for them, side by side and end to end.

Within the group, Nobel Biocare is an implantology business, currently looking for a Customer Service Representative in Budapest.

In this role you will be responsible for providing customer service to dental professionals.

What is your role going to look like?

• Together with 9 team members you will be supporting Hungarian market
• Act as a primary point of contact for our clients and commercial teams
• Big part of your day will be order management- receiving, monitoring, and processing customer orders in SAP.
• You will also handle complaints or any other requests from our clients
• You can expect receiving requests primarily via email (CRM) or phone
• Coordinate and process returns and exchanges: collect returned products, reconcile them against invoices, enter returns into SAP, and manage shipments to the central warehouse
• Support the preparation and dispatch of physical invoices to clients
• Oversee the coordination and reception of incoming and outgoing physical parcels, ensuring smooth logistics operations
• Provide administrative assistance to the local Training and Events Manager

What can you look forward to?

• 25 days of vacation
• Life and Disability insurance
• Private Medical Insurance plan with extended screening package
• Product discounts
• Meal Vouchers
• Transportation allowance

Job Requirements:

What will you bring?

• Native level of Hungarian and fluent level of English language
• Customer centric approach

• Good communication skills (efficient, friendly and positive)
• Curiosity and drive for continuous improvement
• Experience or ability to learn CRM and ERP tools
• Organizational skills and attention to details

We're looking forward to receiving your CV.

Operating Company: Nobel Biocare