Billing Support Clerk (hybrid)

Billing Support Clerk (Hybrid)

Envision Radiology is looking for a Hybrid Full Time Billing Support Clerk to join our team! Monday - Friday 8:00AM - 4:30PM MST | Position Pay Range $15.50 - $18.70

The Billing Support Clerk provides cross-functional administrative support across multiple areas of the Revenue Cycle. This role is responsible for performing routine clerical tasks such as printing, mailing, scanning, and processing documentation, as well as coordinating communications to ensure accurate and timely handling of account information, correspondence, and financial transactions.

Essential Functions

1. Prepares, reviews, and submits billing-related documentation, correspondence, or claims to ensure accuracy and timeliness.
2. Scans, indexes, and maintains supporting documentation for account activity, denials, or requests.
3. Processes account updates, including adjustments, status changes, and routing to appropriate departments or external entities.
4. Handles correspondence, returned mail, and account communications in compliance with departmental guidelines.
5. Ensures proper documentation, filing, and distribution of billing materials, reports, and related records.
6. Performs additional functions specific to assigned department (e.g., appeals, claim submissions, collections, medical/legal requests, or refunds).

Communicates issues, trends, or discrepancies to team members and supervisors to support timely resolution. Maintains strict confidentiality regarding Patient Health Information (PHI) and adheres to HIPAA regulations at all times. Other duties as assigned.

Competencies

1. Financial Management
2. Ethical Conduct
3. Thoroughness
4. Collaboration Skills
5. Time Management
6. Organization Skills
7. Project Management
8. Personal Effectiveness/Credibility

Supervisory Responsibility

This position has no supervision responsibilities.

Work Environment

This role operates in a professional office or remote setting, depending on position requirements. Some employees may be designated as hybrid and required to work on-site for a minimum of two days per week, while others may be approved for a fully remote schedule. Standard office equipment such as computers, phones, and secure online systems will be used in both settings. When on-site, additional office equipment such as copiers and scanners may also be utilized.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear.

Travel

No travel is expected for this position.

Job Qualifications

• One plus year experience in an administrative capacity – healthcare preferred
• Detail oriented, self-motivated, a problem solver and a team player
• Ability to navigate multiple computer screens and browsers quickly and accurately
• Ability to excel in a very fast-pace team environment
• Ability to continuously "exceed" company and customer expectation
• Strong communication skills & professional demeanor

Education/Certifications

• Minimum of High School diploma or equivalent (GED)

Company Benefits

• Health Benefits: Medical/Dental/Vision/Life Insurance
• Company Matched 401k Plan
• Employee Stock Ownership Plan
• Paid Time Off + Paid Holidays
• Employee Assistance Program

It is reasonably anticipated NO employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids. Envision Radiology is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.