Technical Service Engineer
Join Envalior - Imagine The Future!
Are you passionate about sales & marketing and really want to contribute to this in a very challenging business? At Envalior, we are seeking a talented Technical Service Engineer to join China commercial team.
At Envalior, the future of high-performance materials isn't just being shaped; it's being pioneered. A belief in fostering an environment where every voice is heard and ideas are valued is integral to our culture. Empowerment is the driving force behind our pioneering spirit, allowing our teams to take initiative, explore new solutions, and revel in the thrill of constant innovation.
Join us and be a part of a team committed to making a positive impact—where safety, sustainability, collaboration, and empowerment intersect to drive innovation.
Imagine the future with Envalior.
As our Technical Service Engineer, you need to increase global strategic customer on-site development and make a continual value-creation success with customers.
Main Responsibilities
- Identify the technical needs of customers, prepare technical tools (PDS, IMR, PPT and reports) based on scientific study and global best practice scouting to delivery values.
- Provide on-site technical service with Envalior plastics to address customers challenges either from design, material, mold, processing, post-molding, 2nd process, testing tracking and etc. mainly for E&E key customers in China south and sometime in west or north for multiple customers' plants.
- Together with customers and EnV team, determine, persuade and implement corrective actions to maintain and improve product performance. Create high quality report to summarize the trials findings, propose next plan, drive projects from validation to pass the whole process evaluation till final mass production.
- Organize, investigate, document and resolve customer technical complaints from quality or process variation improvement in a timely fashion.
- Keep open mind and quick learning to the E&E, Auto industry and customer technical developments needs, new applications development with internal colleagues.