Account Manager, Triangle Media Services

Account Manager, Retail Media

Are you ready for a career-defining opportunity with one of Canada's fastest-growing Retail Media Networks? Welcome to Triangle Retail Media (TRM)—where data, creativity, and commerce converge. We harness the power of first-party customer insights—from preferences and purchase behavior to lifestyle and media consumption—to build high-performing, measurable marketing solutions for leading brands and agencies. At the heart of TRM is the Triangle Loyalty ecosystem, with over 11 million active members, enabling unparalleled audience understanding, personalization at scale, and closed-loop measurement across all Canadian Tire Corporation retail banners. We are seeking a resilient and accomplished Account Manager to lead key client relationships, drive revenue growth, and champion TRM's Retail Media solutions as a strategic partner to agencies and advertisers. You will join a dynamic, highly entrepreneurial team shaping the future of retail media in Canada.

What You'll Do:

• Independently manage client relationships and oversee the planning, development, and performance of digital campaigns.
• Own the digital media campaigns in your portfolio by guiding clients and cross-functional teams to deliver measurable success.
• Act as a trusted liaison with clients regarding new product launches and digital advertising opportunities, demonstrating deep knowledge of TRM's solutions and how they drive business growth.
• Foster and grow client relationships across internal and external stakeholders, championing a customer-focused culture.
• Monitor the latest trends in digital media—including channels, formats, and technologies—and provide recommendations on how to best leverage new tools and services.
• Partner with Account Executives to build compelling pitch decks and marketing materials for client and stakeholder meetings.
• Report on business goals internally and take ownership of outcomes in collaboration with Account Executives for your assigned client list.
• Create and maintain work-back schedules, budget summaries, plan delivery, and campaign reports.
• Engage directly with digital media partners to build and manage CTC's retail media portfolio.

What You Bring:

• College or university degree in Marketing, Economics, Business, Finance, or related discipline.
• 5–7 years of professional account management experience for digital marketing programs, either agency or client side.
• Proven ability to independently manage and grow client relationships.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Resilient, agile, and a self-starter; thrives when working on new initiatives in fast-paced environments.
• Demonstrated experience with media buying platforms, ad serving, and relationship management.
• Proficiency with demand-side platforms and analytics tools.
• Experience with website analytics tools and advertising platforms (e.g., Google Analytics, Google Ads, Google Ad Manager).
• Experience with CRM and workflow tools such as Salesforce, Jira, or Monday.com is an asset.
• Ability to operate effectively within a complex matrixed organization.
• Excellent communication and presentation skills, with the ability to influence stakeholders and build trust.

We're always looking for great talent! In addition to competitive pay, we offer comprehensive benefits and retirement programs, performance incentives, continuing education programs, other perks to support your well-being, career growth opportunities, and product discounts. Our typical hiring range is between $64,000 and $106,000. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements.

Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility.

Our Commitment to Diversity, Inclusion and Belonging We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification.

Accommodations We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.