Senior Field Service Engineer

Senior Field Service Engineer

Energy Vault is looking for a Senior Field Service Engineer to maintain and ensure the successful operation of our Energy Storage Hydrogen/Battery Energy Storage System in Calistoga, California. You will diagnose, troubleshoot, and perform preventive and corrective maintenance services to utility/commercial energy storage products. Applicants should be self-motivated team players with a positive attitude!

Your Mission:

This position will report to the EV Solution Senior Director of Technical Services. Key responsibilities include:

• Perform required preventative maintenance and repair activities on energy storage products to maintain warranty coverage and long-term servicing agreements.
• Support operation of the Calistoga Resiliency Center system in response to PG&E PSPS events and CAISO market operations.
• Respond to corrective maintenance cases on energy storage products and update online case logs accurately.
• Perform commissioning activities on new projects.
• Ensure adherence to Health, Safety, and Environmental (HSE) best practices and proactively enforce compliance among team members to maintain a safe and compliant work environment.
• Work closely with members of the Operations, Engineering, Quality Health & Safety, Software teams to resolve issues and close service tickets.
• Comply with site working policies and practices.
• Maintain records of site activities per department policies and practices.
• Develop working relationships with EV Engineering personnel and the India Operations Center.
• Utilize EV ticketing system to document new issues, provide updates on open tickets and close resolved tickets.
• Respond to customer concerns with the performance or functionality of the system.
• Write reports, where required, to comply with the O&M contract deliverables.
• Have flexibility to provide support outside your home location, as required.
• Ensure that all company property is well maintained and secure.

Your Background:

Required qualifications include:

• 8+ years of experience in applicable experience in Energy generation project systems.
• Experience troubleshooting and maintaining utility power generation equipment and medium/high voltage protection and control equipment (both AC/DC).
• Experience with servicing, maintaining, and troubleshooting utility scale BESS projects is preferred; experience with large scale PV/solar, wind and power generation systems is acceptable.
• Knowledge of hydrogen-to-energy systems or other liquid fuel systems is preferable.
• Experience troubleshooting and maintaining communications and network equipment.
• Competency with power/hand tools, electrical test equipment, HMI control systems and various computer application tools is required.
• Very good at interacting with and leading a team as well as managing relationships with external stakeholders and customers.
• Ability to work at heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently.
• Must have and maintain a valid driver's license and an acceptable and safe driving record.
• Previous OSHA safety and heavy equipment training.
• Certifications and/or previous training in renewable energy products like SMA/EPC power inverters.
• Journeyman Electrician license is desirable.
• Understanding of various network communication systems is preferred.
• Willingness to travel domestically, 20% to 40% depending on new projects.
• Comfortable thriving in fast-paced, rapid growth environments.
• Candidate is required to pass a background check and participate in periodic drug and alcohol testing as required by company policy.

Benefits of Powering the Future with Energy Vault:

Our benefits include:

• Annual bonus plan.
• Restricted Stock Units (RSUs).
• 401K employer matching.
• Comprehensive medical, dental, and vision plans for employees and family.
• Flexible Spending Account.
• Company-paid Life insurance, Short- and Long-term disability insurance.
• Generous holiday allowance.
• Flexible time off plus sick leave.
• Reimbursement for home office equipment, phone, and internet expenses.

$96,000 - $125,000 a year

Join Us in Empowering Change. At Energy Vault we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants. We believe inclusion creates opportunity for collaborative excellence through diversity of thought. We invite individuals of all genders, races, identities, ethnicities, sexual orientations, national origins, abilities, protected veteran status, religions, educational and socioeconomic backgrounds to explore employment with our organization. Apply now and become a catalyst for change at Energy Vault!