Conducts complex analysis, prepares associated business requirement specifications, designs, plans, tests and implements modifications and enhancements to customer operations business systems. Applies technical and business knowledge, skills, and judgment to problem solve system issues. Provides on-going user business system support. Performs complex analysis to predict outcomes and recommends possible solutions to meet business operational needs. May be required to work on special projects or to provide work direction and technical assistance to less experienced staff. Operates under minimal supervision.