Supervisor, Administrative Office Support NE

Supervisor, Administrative Office Support

Hourly Pay Range: $26.61 - $39.92 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Supervisor, Administrative Office Support
• Location: Highland Park, IL
• Full Time
• Hours: Monday-Friday, 8:30am – 5pm, Weekends as needed for staffing coverage
• Required Travel: Floating to Gurnee and Vernon Hills locations as needed

Job Summary:

The Supervisor of Administrative Office Support will play a crucial role in managing the daily operations of the administrative office and ensuring the delivery of high-quality administrative services to support the efficient functioning of the hospital. This role is ideal for individuals with strong leadership and organizational skills who can effectively manage a team in a healthcare environment.

What You Will Do:

• Supervise and provide guidance to the administrative office support team, including administrative assistants, receptionists, and other staff.
• Conduct regular team meetings, set performance expectations, and provide coaching and mentorship.
• Oversee and coordinate daily administrative operations, ensuring efficient and organized office support for the hospital.
• Identify training needs and develop ongoing training programs to enhance the skills and knowledge of the administrative staff.
• Assist in the onboarding and orientation of new team members.
• Conduct regular performance evaluations for administrative staff and provide constructive feedback for their professional growth, rewarding outstanding performance.
• Assist in handling more complex administrative tasks, such as special projects, budget management, and executive-level support, as necessary.
• Serve as a point of contact for resolving escalated administrative issues.
• Ensure that patient records, appointment logs, and other critical documentation are accurate, complete, and securely maintained.
• Foster positive and effective communication within the administrative team and with other hospital departments.
• Manage the procurement and maintenance of office supplies, equipment, and technology to support efficient office operations.

What You Will Need:

• Education: Bachelors Degree Required, Masters Degree Preferred
• Certification: n/a
• Experience: 5+ years Administrative experience, with at least 2 years in a supervisory or leadership role, preferably in a healthcare or hospital setting. 1 year Experience mentoring, coaching, and guiding a team.

Benefits (For full time or part time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.