Patient Service Rep - Primary Care

Patient Service Representative

Hourly Pay Range: $18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Patient Service Representative
• Location: Lombard, IL
• Full time: 40 hours / week
• Hours: Mon 8am-7:30pm, Tues 8am-4:30pm, Wed 8am-5pm, Thurs 8:30am-5pm, Friday - off and Sat 7:30am-12:30pm or 8am-12pm

What You Will Do:

Under general supervision and according to established policies and procedures, provides front desk coverage. Answers incoming calls, schedules appointments, greets patients, registers new patients in EPIC, schedules laboratory and off-site diagnostic tests requested by physician, verifies insurance eligibility and interprets covered benefits. Processes patient charges by totaling fees, applying insurance coverage, calculating adjustments, and receiving and recording payments in computer system. Clinic set-up and other office support.

What You Will Need:

• High School Diploma or GED required
• Keyboard and computer skills
• A valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
• A minimum of three months previous business office OR healthcare based experience
• Previous insurance, managed care, and integrative medicine experience preferred
• Medical terminology or coding experience

Benefits (For Full Time Or Part Time Positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities