Patient Service Representative/insurance Verifier, Lead – Rehab Services – Days/evenings

Patient Service Representative/Insurance Verifier Lead

Hourly Pay Range: $21.08 - $31.62 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position: Rehab Services, Patient Service Representative/Insurance Verifier Lead

Location: Skokie, IL

Full Time/Part Time: Full time

Hours: M-Th 7am - 7pm Fri 7am to 5pm Sat 7am-1pm; rotating weekends

Required Travel: no

What you will do:

• Greets and registers patients.
• Collects and analyzes all required data necessary to pre-register and register patients. Interacts with patients, their representatives, employers and others in person or over the telephone, and reviews new and previously recorded information. Analyzes and electronically records data and processes transactions into the hospital computer system. Follows HIPAA, payer and other applicable regulations and standards for registration.
• Uses on-line physician ordering systems to retrieve and interpret physician orders/HMO authorizations for service and/or appointment schedules, enters appropriate codes into computer system. Contacts physicians or physician office staff for additional clinical information.
• Attend lead PSR/IV meetings and cascades information to the team
• Creates PSR/IV team schedules in conjunction with the Manager

What you will need:

• Education: High School diploma or GED required. Associate degree in business or healthcare preferred.
• Certification: Valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
• Experience: Minimum of three to five years of registration, scheduling, or customer service experience in a healthcare setting preferred.
• Unique or Preferred Skills: Knowledge of health insurances, medical terminology and anatomy preferred.
• Strong data entry and keyboarding skills preferred.
• Knowledge of Microsoft Office Suite preferred. Manual dexterity to operate various office machines required.

Benefits (For full time or part time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.