2025 - 0276 Support For Microsoft Power BI Implementation (NS) - MON 22 Sep

Support For Microsoft Power Bi Implementation

This support will focus on ensuring the implementation, configuration, operational support, development, documentation, and training of Microsoft Power BI based solutions, including both Power BI Report Server (on-premises) and Power BI Service (cloud-based) environments, in alignment with NATO's IT Service Management processes.

The contractor is expected to deliver and maintain high-quality data visualization solutions, aligned with business and governance requirements, while contributing to Level 2 and Level 3 Support (incident, problem, change and service request management) in accordance with ITIL standards. The service includes coordinating with internal infrastructure service teams, documenting technical work, provisioning end-user training, and supporting secure access and authentication configurations (e.g., ADFS claims-based setup for Power BI Report Server).

The contractor is also expected to demonstrate flexibility to support project priorities in a dynamic operational environment and may be required to work on-site at NATO classified levels in various NATO locations, including but not limited to NATO Headquarters (Brussels), SHAPE (Mons), and Wiesbaden, or other sites within NATO nations, as operationally required.